Pharmacy Claims Adjudication Specialist

We are seeking a Pharmacy Adjudication Specialist at our Specialty pharmacy in Scottsdale, AZ. This will be a Full-Time position and a remote hybrid opportunity following an onsite training period.

Starting salary from $23.00 an hour and up

Sign-On Bonus: $5,000 for employees starting before February 28, 2026.

We offer a variety of benefits including:

• Medical;
  Dental;
  Vision
• 401(k) with a match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Company paid benefits – life; and short and long-term disability

• Practice first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests.
• Provide thorough, accurate, and timely responses to requests from pharmacy operations, providers, and/or patients regarding active claims information.
• Ensure complete and accurate patient setup in CPR+ system including patient demographic and insurance information.
• Adjudicate pharmacy claims for prescriptions in active workflow for primary, secondary, and tertiary pharmacy plans and review claim responses for accuracy before accepting the claim.
• Contact insurance companies to resolve third‑party rejections and ensure pharmacy claim rejections are resolved to allow for timely shipping of medications. Perform outreach calls to patients or providers to reschedule their medication deliveries if claim resolution cannot be completed by ship date and causes shipment delays.
• Ensure copay cards are only applied to claims for eligible patients based on set criteria such as insurance type (government beneficiaries not eligible).
• Manage all funding‑related adjudications and act as a liaison to the Onco
  360 Advocate team.
• Assist the pharmacy team with all management of electronically adjudicated claims to ensure all prescription delivery assessments are reconciled and copay payments are charged prior to shipment.
• Serve as a customer service liaison to patients regarding financial responsibility prior to shipments, contact patients to communicate any copay discrepancy between quoted amount and claim, and collect payment if applicable.
• Document and submit requests for patient refunds when appropriate.

• Education/Learning Experience
  • Required:
    
    High School Diploma or GED. Previous experience in Pharmacy, Medical Billing, or Benefits Verification, Pharmacy Claims Adjudication.
  • Desired:
    Associate degree or equivalent program from a 2‑year program or technical school, Certified Pharmacy Technician, Specialty pharmacy experience.
• Work Experience
  • Required:
    
    1+ years experience in Pharmacy/Healthcare setting or pharmacy claims experience.
  • Desired: 3+ years experience in Pharmacy/Healthcare setting or pharmacy claims experience.
• Skills/Knowledge
  • Required:
    
    Pharmacy/NDC medication billing, pharmacy claims resolution, PBM and medical contracts, knowledge/understanding of Medicare, Medicaid, and commercial insurance, NCPDP claim rejection resolution, coordination of benefits, pharmacy or healthcare‑related knowledge, knowledge of pharmacy terminology including sig codes, Roman numerals, brand/generic names of medication, basic math and analytical skills, intermediate typing/keyboarding skills.
  • Desired:
    Knowledge of Foundation Funding, specialty pharmacy experience.
• Licenses/Certifications
  • Required:
    
    Registration with Board of Pharmacy as required by state law.
  • Desired:
    Certified Pharmacy Technician (PTCB).
• Behavior Competencies
  • Required:
    
    Independent worker, good interpersonal skills, excellent verbal and written communication skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail‑oriented, great time‑management skills.

#Company Values:
Teamwork, Respect, Integrity, Passion