Consignment Specialist
Listed on 2026-01-16
-
Entertainment & Gaming
Customer Service Rep
Join to apply for the Consignment Specialist role at Barrett-Jackson Auction Company
Department:
Consignment
Reports to:
Consignment Specialist Manager
Position Purpose
Under limited supervision, the Consignment Specialist is responsible for creating, storing, retrieving and updating vehicle consignment document files. The individual ensures the accuracy of data and the filing system for consignment transactions, assists the consignment manager with live auctions, and performs all tasks required for both seller and buyer fulfillment of legal documents and funds collection.
Key Areas Of Responsibility
- Decode all incoming VINS
- Run Carfax report for each consignment 1981 and newer
- Check over titles for correct name/year/make/model/vin, liens etc.
- Check VIN pictures for consistency with title and correct plate/fasteners
- Edit description to style guide or for errors
- Make sure applications are complete and in proper order before moving forward
- Answer incoming consignment phone calls
- Request missing items via phone first and email as a secondary form
- Evaluate and determine value for each consignment application for placement
- Call customer to confirm lot placements before auction
- Be onsite during Scottsdale auction to help with shippers/front desk duties/office work/cashier
- After auction assistance with Bill of Sale emailing, file organization and any after auction clean up
- photos
- title copies
- trust copies
- dealer documents
- awards/document pics and or copies
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience- Bachelor's degree or equivalent work experience
- Broad automotive knowledge and/or automotive sales experience
- Experience with titles and registration
- Knowledge of motor vehicles, motor vehicle laws and policies
- Ability to make sound business decisions with demonstrated ability to gather and analyze factual information necessary to formulate recommendations in diverse situations
- Ability to multi-task
- Proficient PC skills
- A strong ability to deal with high end pressure, change, conflict and high demands
- Considerable customer skills and ability to divert aggravation to understanding
- Ability to work both independently and as a team member, while using discretion in decision making and sound judgment in problem solving
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CultureBarrett-Jackson's culture is live and in-person. Team members are in the office 5 days per week, 8am to 5pm at the Scottsdale, AZ headquarters. During live events the company largely travels together to produce and ensure each event is a success. This requires weekend work and long hours.
Seniority level- Entry level
- Full-time
- Other
- Motor Vehicle Manufacturing
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).