Senior Product Manager – Wireless & OEM Partnerships

Why This Role Matters

The Senior Product Manager, Technical - Wireless is a technical and leadership role responsible for driving the technical execution, certification, testing, and lifecycle success of both wireless products across carrier networks and program management of feature and network enhancement changes. This role serves as the primary technical authority for carrier and OEM certification, network performance, chipset strategy, and product readiness, and the program management of changes which deliver the best possible customer experience.

This role partners closely with Product Management, Engineering, Operations, OEMs, carriers, and key industry partners to ensure products meet technical, commercial, and launch requirements.

Location:

Must reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ. The role has the option of hybrid or onsite.

• Serve as the subject matter expert (SME) for carrier and OEM product certification across all relevant functions within CCI.
• Execute strategic product development plans, including oversight of lab testing, performance validation, and certification activities in partnership with carriers and internal Product Managers.
• Own and perform device and service testing on the CCI network to ensure performance, reliability, and compliance.
• Manage internal Friendly User Trials (FUT) for all new products, ensuring feedback is incorporated prior to launch.
• Own the day-to-day resolution of carrier network connectivity issues and technical escalations.

• Lead complex technical enhancement (device, network, feature) cross-functional programs from concept through delivery, driving alignment across engineering, product, and business stakeholders.
• Support device, software, network and feature enhancements to ensure high-quality readiness on partner networks, managing work streams that may span days to several months across phones, IoT products and network enhancements.
• Build and execute multi-month program roadmaps, balancing delivery of vision with completion against measurable milestones, KPIs, and risk mitigation plans.
• Influence senior leadership through clear communication, data‑driven insights, and well-structured program updates that support critical decision making.
• Improve program execution by implementing scalable processes, governance models, and continuous improvement frameworks to increase efficiency and predictability.
• Communicate product testing status, risks, and readiness to Portfolio Management, Logistics, and Operations teams to support successful product launches and lifecycle management.
• Collaborate across the organization, with customers, and with key industry leaders to identify future technology and business opportunities.

• Manage daily communication and coordination with carrier lab teams, SIM providers, and chipset vendors.
• Maintain close, ongoing working relationships with OEM technical teams to ensure alignment with go‑to‑market (GTM) timelines and launch activities.
• Maintain the chipset roadmap and act as the technical authority for chipset strategy across the product portfolio.
• Collaborate with cross-company and cross-functional technical and business teams to ensure product quality and certification success.

• Make informed decisions within established guidelines, policies, and strategic objectives.
• Handle routine and standard technical problems while escalating complex issues appropriately.
• Perform ad hoc assignments and special projects as requested to support business priorities.

• Bachelor's Degree with 7+ years of directly related experience is required.
• Extensive experience in wireless product development, certification, and carrier testing with a mix of planning and hands‑on technical execution capabilities.
• Deep understanding of carrier networks, OEM certification processes, chipset platforms, and SIM technologies.
• Strong program management skills in delivery of products, tech enhancements, and features with strong internal and external communication skills, both written and…