Dispatcher Power AGC , Senior

Overview

Requisition : 19323

Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes.

SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day:
  Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

The Senior Power Dispatcher – AGC serves as a certified Balancing Authority Area Operator with full operational authority over SRP’s Balancing Area. This role is critical to ensuring the safe, reliable, and compliant operation of SRP’s generation and load balancing functions, in strict adherence to North American Electric Reliability Corporation (NERC) Reliability Standards and SRP’s internal operating procedures. In addition to core dispatch responsibilities, this position plays a strategic role in supporting SRP’s participation in organized energy markets, requiring advanced knowledge of market operations, regulatory frameworks, and real-time energy trading.

• Maintain full authority to ensure safe and reliable Balancing Authority operations in compliance with NERC Reliability Standards.
• Direct real-time operations of the Balancing Authority Area in accordance with SRP procedures and reliability requirements.
• Execute all market-related tasks associated with SRP’s Balancing Authority Area, including energy scheduling and dispatch.
• Develop and adjust daily generation unit commitment plans; coordinate with plant personnel to implement operational directives.
• Represent SRP in real-time operational coordination with other NERC Functional Entities.
• Coordinate real-time maintenance outages for generation assets.
• Ensure accuracy of real-time data, load forecasts, and operational logs.
• Mentor and support the development of new Power Dispatchers – AGC, ensuring readiness and compliance.
• Lead outage coordination and contribute to the development and approval of Operating Practices.
• Serve as a subject matter expert in dispatcher training, developing and delivering technical training modules.
• Manage special projects and initiatives as assigned.

Education

High school diploma or GED plus completion of an approved apprenticeship or formal training in:

• Power Plant Operations
• Real-Time Energy Trading
• Transmission Scheduling
• Power System Operation
• Reliability Coordination

OR a bachelor’s degree in a related technical or business discipline from an accredited institution.

Must pass the EEI System Operator/Power Dispatcher (SOPD II) aptitude test during the pre-employment process.

Must obtain and maintain…