Dental Receptionist | Patient Coordinator

Work Schedule

40hr Work Week: Monday 10:00am-2:00pm, Tuesday, Wednesday, Thursday, and Friday from 7:45am-5:45pm. Mondays and Fridays hours may swap throughout the year.

At Winter Springs Dentistry, we strive to provide the best patient experience while maintaining a positive and fun work environment.

As a Dental Receptionist
, your primary responsibility is to ensure a seamless patient experience, from initial contact to appointment completion. This includes clearly communicating treatment plans, insurance benefits, financial arrangements, and coordinating all appointments.

Essential Duties and Responsibilities include the following:

• Schedule patient initial patient appointments, recalls, and treatment appointments. Reschedule patients that miss their appointment and call patients that have not completed treatment.
• Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
• Updating Patient Charts for most relevant and current information.
• Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
• Assist patient with financial arrangements.
• Complete insurance pre-authorization.
• Handle all treatment paperwork including consent forms, policy forms and exit paperwork.
• Prepare and present treatment plan and financial estimates to patients for all prescribed treatment.
• Check patients out.
• Answer and return incoming calls from patients.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
• Follow and demonstrate commitment to the Winter Spring Dentistry Group policies, professional expectations, and Service Excellence Standards.
• Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• End of day cleaning and sterilization of front office area, waiting room, hallway, office, and rest room.

Salary: $20 - $24 per hour

• 401(k)
• PTO
• Production Bonus

• 2+ Years of Experience
• Dentrix Software
• Bilingual (Spanish and English)