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IT Consultant

Senior CX Transformation & Service Strategy Consultant

Job in Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
    IT Consultant
Job Description & How to Apply Below
A global consulting firm in Arizona is seeking an expert in customer support to optimize client service solutions. The ideal candidate will have at least five years of management consulting experience focusing on customer support environments and experience with SaaS solutions. Responsibilities include evaluating customer service offerings, defining implementation roadmaps, and leading delivery teams. Strong leadership and analytical skills are essential.

Travel may be required for client engagements.
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Position Requirements
10+ Years work experience
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