Customer Service Specialist

Our client is seeking a Customer Service Specialist for a contract‑to‑hire opportunity in Scottsdale, Arizona. The ideal candidate is high‑energy, people‑driven, and passionate about delivering exceptional customer experiences in a fast‑paced, personal‑development‑focused environment.

Company Profile:
Professional Services – In business over 20 years.

• Serve as a primary Customer Service Specialist, delivering exceptional customer experience and engagement across programs and events.
• Support live courses, calls, and events by welcoming customers, setting the tone, and ensuring readiness and participation.
• Build and maintain strong, long‑term customer relationships through consistent check‑ins and accountability support.
• Engage customers through social media and internal platforms to strengthen community, momentum, and connection.
• Support growth initiatives by educating customers on continued development opportunities, referrals, and enrollment options.
• Track customer engagement, maintain accurate records, and participate in team planning and debrief sessions.
• Provide administrative and operational support to ensure seamless execution of customer‑facing activities.

• 2+ years of experience in a Customer Service Specialist, Customer Support, Customer Success, or client‑facing role.
• Experience supporting live events, programs, or customer communities preferred.
• Strong communication skills with a warm, confident, and professional presence.
• High comfort level learning systems, databases, and internal processes.

• Paid time off and paid holidays.
• Medical, Dental, Vision coverage.
• Career growth and advancement opportunities.
• Ongoing personal and professional development programs.
• High‑energy, people‑centered work environment.

Employment Type:

Contract‑to‑Hire (Full‑time)

Seniority Level: Associate

Job Function:
Customer Service

Industries:
Professional Services, Professional Training and Coaching