Customer Service Representative​/Sales

Job Title: Customer Service Representative/Marketing

Location: Scottsdale, AZ

Company: National Calibration Inc.

Pay / Salary: DOE, Competitive, Bi-weekly pay frequency

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off (PTO), Holiday Pay, 401K and more

About Us: National Calibration Inc., established in 1955, is a growing full-service commercial calibration company with multiple offices across the southwestern United States. We are committed to providing excellent career opportunities within a stable, learning-focused, family-oriented, safe, and fun work environment. Our team fosters growth through ample cross-training and development opportunities, with clear paths into technical or sales / marketing roles built on a strong foundation of customer service expertise.

• Customer Service:
  Deliver exceptional customer service, ensuring all client inquiries are addressed promptly, professionally, and with a customer-first attitude.
• Sales Support:
  Engage with customers to promote our services, help manage leads and convert inquiries into business opportunities.
• Appointment Scheduling & Coordination:
  Organize appointments and coordinate the receipt and delivery of customer equipment, ensuring schedules are optimized and customer expectations are exceeded.
• Client Data Management:
  Use our in-house designed software to maintain accurate client records, track service needs and monitor equipment status.
• Task Management:
  Handle multiple tasks in a fast-paced environment, ensuring all responsibilities are completed on time and in alignment with company goals.

• Proficient with Microsoft Office Suite:
  Comfortable using Excel, Word, Outlook, Teams and other tools for client communication and data management.
• Strong Organization skills:
  Able to prioritize tasks, manage multiple responsibilities simultaneously and work efficiently under deadlines.
• Effective Communication:
  Demonstrated ability to interact professionally and effectively with customers and team members.
• High School Diploma or equivalent:
  Required.
• Knowledge of Tools:
  Helpful but not mandatory.
• College Degree:
  Is a plus but not required.

• Ability to frequently sit, stand, walk, and reach for up to 8 hours.
• Ability to lift or move heavy instruments (up to 50 pounds for short distances).

• Clean driving record for the past 3 years.
• Ability to pass pre-employment drug screening.

To learn more about our company, please visit

Equal Opportunity Employer