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Senior Implementations Analyst

Job in Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: CVS Health
Full Time position
Listed on 2026-01-24
Job specializations:
  • Business
  • Healthcare
Salary/Wage Range or Industry Benchmark: 46988 USD Yearly USD 46988.00 YEAR
Job Description & How to Apply Below

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose:
Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

The CVS Caremark Implementations team thrives in a fast-paced environment that promotes professional growth and talent development. This role offers a unique opportunity to advance your career while directly contributing to client and customer satisfaction. As part of the team, you’ll collaborate with experienced Implementations Managers, gaining hands-on experience in project management and client relations while building a rewarding career in an impactful organization.

At CVS we put our Heart in everything we do! The Implementation Team demonstrates our Heart at Work Behaviors and focuses on keeping the customer and colleagues at the heart of all we do.

The Implementations Team supports CVS Caremark, the nation’s leading pharmacy benefit manager (PBM). Implementations Managers play a critical role in onboarding new clients, ensuring their prescription benefits are active on day one. They also assist existing clients with adding new lines of business and implementing plan changes. Given the complexities of today’s PBM landscape, setting up a new client involves managing financial, product, and operational components across CVS Caremark.

Implementations Managers coordinate with over 20 functional areas to track progress and ensure seamless execution.

Key Responsibilities:

  • Build strong relationships with new clients to understand their unique needs, requirements, and expectations for a successful implementation.
  • Develop and manage detailed project plans, defining tasks, timelines, and key milestones while collaborating with internal and external stakeholders to drive projects to completion.
  • Proactively identify risks, develop mitigation strategies, resolve issues efficiently, and provide consistent project status updates to clients and stakeholders.
  • Position Summary:

    The Implementation Manager is a client-facing role, responsible for onboarding new and/or existing clients joining CVS Caremark and/or strategic products. As an Implementation Manager, you have end-to-end accountability for the overall implementation project. This role will be an external client-facing role. In the client-facing role, responsibilities include establishment and management of client relationships during the onboarding process. Additional responsibilities include development and management of overall project plans to drive project teams to specific milestones, risk assessment and mitigation, and effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes.

    At the Sr. Analyst level, you are expected to drive your Implementations independently – leveraging a curious, tenacious mindset to think critically in order to deliver high quality outcomes.

    Required Qualifications:

  • 3+ years of experience in Project Management required
  • 3+ years of experience with Microsoft Office Tools required
  • Demonstrated use of Project Management tools
  • Strong written and verbal communication
  • Future travel to client meetings or onsite training may be required – 10-25% depending on specific role
  • Preferred Qualifications:

  • PBM or Health Plan experience
  • Bachelor's degree preferred.
  • Candidates are required to work in a Hybrid Model and are expected to go onsite for onboarding and team meetings. Preference for candidates to reside in HUB locations:
    Scottsdale, AZ – Irving, TX – Northbrook, IL.

    Anticipated Weekly

    Hours:

    Full time

    Pay Range:

    The typical pay range for this role is: $46,988.00 - $

    This pay range represents the…

    Position Requirements
    10+ Years work experience
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