Franchise Business Consultant

Now Hiring! Franchise Business Consultant - Midwest Region

Position:
Franchise Business Consultant – Midwest Region (Multiple States) – Full Time.

The Joint Corp. in Scottsdale, AZ is a public company that revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness.

Seeing over 12 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes’ 2022 America’s Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur’s “Franchise 500®” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail.

The Joint Chiropractic is seeking a dynamic and strategic Franchise Business Consultant to support franchise clinics in achieving operational excellence, driving growth, and delivering exceptional patient experiences. This field-based role acts as a collaborative partner to franchise owners - bringing a balanced, solutions-oriented, and generalist approach across all aspects of clinic operations. The ideal candidate provides hands‑on coaching, business insights, and operational support to help clinics thrive in alignment with The Joint Chiropractic’s mission and values, while avoiding a compliance or audit-driven style.

• Serve as a well‑rounded business partner to franchise owners, offering support across operations, finance, staffing, marketing, and patient experience - focusing on driving results, not just reviewing performance
• Coach franchisees on staffing strategies, onboarding processes, and team development to build strong, service‑oriented clinic teams
• Provide guidance and tools to help clinics measure, understand, and enhance the patient experience
• Review Profit & Loss statements with franchisees and offer data‑informed recommendations and action plans to strengthen financial performance
• Support site selection and new clinic development, including guidance on market strategy, timelines, and execution of license agreements
• Collaborate with franchisees to increase active membership and implement growth strategies through effective local marketing and patient retention efforts
• Encourage and support participation in local marketing Co‑ops to enhance regional brand presence and drive patient traffic
• Analyze clinic performance trends and KPIs to identify opportunities and coach toward continuous improvement
• Help maintain proper staffing levels to support consistent clinic hours and maximize patient access
• Partner with new franchisees to successfully launch clinics and achieve operational and financial targets within their first year
• Encourage growth and expansion among top-performing franchisees while providing direct, constructive coaching to address underperformance as needed
• Build strong relationships with franchisees through regular communication, trust‑based support, and a partnership-focused mindset
• Promote active participation in system‑wide meetings, training, and brand initiatives to foster alignment and ongoing development

• 3+ years of multi‑unit operations experience, preferably within franchising, retail, health, or wellness industries
• Bachelor’s degree in business, operations, or a related field preferred
• Demonstrated ability to coach and influence business owners or managers across a wide range of operational areas
• Strong generalist skill set - able to support staffing, training, marketing, financial planning, and patient experience with confidence and credibility
• Experience analyzing P&Ls and creating actionable plans for performance improvement
• Understanding of real estate/site selection processes and the timelines associated with opening new clinics, including license agreement execution
• Experience…