Sales​/Human Resources Coordinator

Description

JOB SUMMARY:

The Sales / HR Coordinator provides administrative and operational support to both the Sales and Human Resources departments. This dual‑role position ensures smooth coordination of sales activities, client communication, and HR processes including recruitment, onboarding, employee records, and compliance. The ideal candidate is highly organized, people‑oriented, and able to manage multiple priorities in a fast‑paced hotel environment.

What you can help us do:
This position is responsible for maintaining and creating various employee files, assist in answering employee questions, following up with employees for missing paperwork and assisting the Human Resources all while maintaining a high level of customer service to our employees and managers.

• Maintaining/creating files.
• Following up with employees for any missing documents.
• Assisting Human Resources with special projects.
• Assist with new employee orientation and other trainings.
• Review new hire paperwork for accuracy.
• Review company policies with new hires.
• Maintain onboarding system and update as needed.
• Complete computer access forms for new hires and terminations or as needed.
• Maintain employee files in accordance with the directions provided.
• Maintain I-9 binder.
• Maintain spreadsheet for work related injuries.
• Enters information in HRIS (Paycom).
• Other duties as assigned.
• What you need to perform this job successfully:
• Previous experience working in human resources preferred.
• Work well under pressure.
• Ability to multi‑task.
• Organizational skills.
• Speak with employees in a professional manner.
• Be flexible and adaptable in job duties.
• Be able to work in a small and very busy office.
• Computer literate.
• Good understanding of Microsoft Office Products.
• Have patience, tact and diplomacy.
• Provide exceptional customer service.
• Work as a productive team member by contributing positive energy.
• Perform the duties of the position in a safe manner.
• Ability to write routine reports and correspondences.
• Be professional in all interactions with guests and associates.
• Effective interpersonal and written communication skills.
• Previous experience preferred.

• Provide administrative support to the Sales team, including preparing proposals, contracts, presentations, and reports.
• Coordinate and follow up on sales inquiries, client requests, and confirmations.
• Maintain and update sales databases, CRM systems, and client records.
• Assist with group bookings, corporate accounts, and event coordination.
• Schedule sales meetings, site inspections, and client visits.
• Liaise with other hotel departments to ensure seamless execution of sales commitments.
• Support sales campaigns, promotions, and marketing initiatives.
• Prepare monthly and weekly sales reports as required.

• Must have hotel experience to be considered.
• At least 1 year of experience in a hotel with working knowledge of Opera PMS.
• Minimum 1–2 years of experience in a similar coordination or administrative role, preferably in hospitality.
• Experience in both sales administration and HR support is an advantage.
• Professional, discreet, and able to handle confidential information.
• Detail‑oriented with excellent written and oral communication skills.
• Must be able to work independently and with minimal supervision.
• Ability to multitask and work effectively in a fast‑paced hotel environment.
• Basic knowledge of Excel.
• Experience with Paycom HR system is desirable.