Jewelry Sales Team Member

Position

Jewelry Sales Team Member

Unclaimed Baggage:
Retail (Scottsboro, Alabama)

This position requires a smile, a positive, friendly presence while interacting with guests on the retail sales floor. Also, a basis of understanding of jewelry terminology and sales techniques is desirable, but not necessary to apply for this position. The main function of this position is to interact with our guests, making every effort to ensure that each guest that you meet is having an exceptional shopping experience.

If they aren't, understand what you can do to help the situation. Serving our guests is our goal, which is simply learning what their jewelry wants, interests, and needs are. The role emphasizes developing product knowledge for a long‑term, professional position within our company. A professional appearance is required.

• Exceptional guest service is a must in this one‑on‑one sales environment. Make each guest feel welcome and give good guest service to each guest you encounter; learn their jewelry wants, interests and needs.
• Be familiar with and willing to learn different types of jewelry, including but not limited to variations in precious metals and stones (e.g. gold, silver, platinum, etc.).
• Be familiar with and willing to become more knowledgeable in current trends and designs in fine and costume jewelry, as instructed by Jewelry Manager.
• Be familiar with location of merchandise and help guests locate items of interest.
• Basic function and understanding of the cash register will be required.
• Keep merchandise straightened, clean and organized by following weekly task guidelines.
• Responsible for keeping showcases stocked and floor space stocked with costume jewelry; being in stock is an important aspect of the guest experience.
• Maintain complete stock of paper supplies (i.e. bags, boxes, tissue paper, etc.).
• Report all suspicious activity or shoplifting to Asset Protection Manager in a timely manner.
• Report any merchandise issues or product loss to Jewelry Manager.
• All other tasks assigned by management.

• Light to moderate lifting is required.
• Repetitive motion is also required.
• Ability to sit or stand for long periods of time.

• Up to 28 hours per week; position requires being at work as early as 7:00 a.m. and staying as late as 8:30 p.m. Flexibility in scheduling is required.
• Saturdays are required.
• All major holidays are a requirement (excluding Thanksgiving Day and Christmas Day).
• Wednesday and Friday of Thanksgiving Week are required.
• Annual Winter & Ski Event (1st Saturday in November) required.

Reports directly to Jewelry Dept Manager.

Unclaimed Baggage is the nation’s only buyer and repurposer of lost luggage, offering a second life to a treasure trove of goods that airlines and other travel/hospitality companies have been unable to reunite with their former owners. It’s a 50,000 square foot brick-and‑mortar retail store in Scottsboro, Alabama that draws over a million visitors a year from all 50 states and around the world.

Besides clothing, jewelry, footwear, electronics, eyewear and sporting goods, shoppers might find anything from a kimono to a shrunken head, vintage collectibles or a zebra skin, complete with ears and tail. This one‑of‑a‑kind business has attracted media attention for decades in outlets ranging from The Today Show, The Wall Street Journal, Vogue, The New York Times, Buzz Feed, Discovery Channel and more for its ever‑changing array of unique items from around the world, all sold at incredible value.

The company also runs a philanthropic foundation called Reclaimed for Good, providing worldwide charities with millions of dollars’ worth of items like unsellable medical supplies and equipment, clothing, and eyeglasses. In 2020, this family‑owned business celebrated its 50th anniversary and successfully launched its first online store. Within days of its launch,  welcomed over a million visitors to its site, shopping from every state in the country.

Top 10 states by e‑commerce customer range from coast to coast every week, showing the strength of this unique brand.…