Ladies Department Team Member
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Join to apply for the Ladies Department Team Member role at Unclaimed Baggage
Location:
Unclaimed Baggage:
Retail
Position:
Ladies Department Team Member
This position requires a professional, positive, friendly presence while interacting with guests on the retail floor as well as ensuring that other job duties and responsibilities are being fulfilled. The main task of this position is to interact with guests. Engage them to find out where they are from and how they heard about Unclaimed Baggage Center. Make every effort to ensure that each guest you encounter is having an exceptional shopping experience and if they aren’t, understand what you can do to help the situation.
GeneralResponsibilities
- Be familiar with location of merchandise and help guests locate items
- Keep merchandise on fixtures sized and organized
- Fixtures are to be kept clean and dusted
- Be familiar with Fitting Room procedures and operational practices
- Maintain signage within the department
- Basic function and understanding of the cash register will be required
- Stocking merchandise may be required at times
- Be responsible to carry out discount strategy as the Department Supervisor gives instruction
- Report all suspicious activity or shoplifting to Assistant Manager, Manager or Loss Prevention Officer
- Be accountable for completion of daily task list for department
- All other tasks assigned by management
- Ability to stand and walk for long periods of time
- Light to moderate lifting is required
- Repetitive motion required
- 38 hours per week, requiring one to begin as early as 7:00 am and stay as late as 7:30-8:00 pm. Flexibility in scheduling is required.
- Saturdays are required
- All major holidays are also a requirement (excluding Thanksgiving Day and Christmas Day)
- Wednesday and Friday of Thanksgiving Week are required
- Annual Winter & Ski Event (1st Saturday in November) required
- Any special events/promotions are required
Reporting Relationship:
Reports directly to Women’s Department Supervisor
Unclaimed Baggage is the nation’s only buyer and repurposer of lost luggage, offering a second life to a treasure trove of goods that airlines and other travel/hospitality companies have been unable to reunite with their former owners. It’s a 50,000 square foot brick-and-mortar retail store in Scottsboro, Alabama drawing over a million visitors a year from all 50 states and around the world.
Besides clothing, jewelry, footwear, electronics, eyewear and sporting goods, shoppers might find anything from a kimono to a shrunken head, vintage collectibles or a zebra skin, complete with ears and tail. This one-of-a-kind business has attracted media attention for decades in outlets ranging from The Today Show, The Wall Street Journal, Vogue, The New York Times, Buzz Feed, Discovery Channel and more for its ever-changing array of unique items from around the world, all sold at incredible value.
The company also runs a philanthropic foundation called Reclaimed for Good, providing worldwide charities with millions of dollars’ worth of items like unsellable medical supplies and equipment, clothing, and eyeglasses. In 2020, this family-owned business celebrated its 50th anniversary and successfully launched its first online store. Within days of its launch, welcomed over a million visitors to its site, shopping from every state in the country.
Learn about Unclaimed Baggage at or connect online through Instagram, Facebook and Twitter.
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