Assistant Store Manager

Overview

The Buckle, Inc. is seeking an Assistant Store Manager (also listed as Assistant in Training) to fulfill our mission: to create the most enjoyable shopping experience for our Guests. The AIT/Assistant Manager supports store management with sales, merchandising, and operational tasks, works with the Store Manager and Leadership Team to develop sales and recruit Teammates, trains and motivates Teammates, and may act as Store Manager in their absence.

The position is a progression from the AIT role with additional responsibilities.

This description covers the general nature and level of work performed by Teammates in this role and is not exhaustive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet Guests with a friendly, engaging attitude and provide legendary service
• Answer questions regarding the store and its merchandise
• Recommend and locate merchandise based on Guest needs
• Suggest additional items to fulfill Guest needs and create a wardrobe experience
• Demonstrate product knowledge and share sales education with the team
• Maintain knowledge of current sales, promotions, policies, and security practices
• Meet or exceed personal sales goals; contribute to store sales performance
• Provide legendary service across Front 5, sales floor, fitting rooms, and the register area
• Understand exchange and return procedures and leverage opportunities for showmanship
• Use the Sales Presentation Guide (SPG) to achieve goals
• Build and maintain guest relationships to develop a client-based business
• Lead by example with showmanship and customer service; coach teammates as needed
• Communicate guest levels and update the team on sales initiatives
• Collaborate with management to plan sales goals and own the store’s sales performance

• Recognize recruiting opportunities and use available referral channels
• Coach and develop new Teammates to meet Buckle standards on daily duties
• Maintain a positive floor culture and professional appearance
• Participate in daily setup, training, and performance tracking
• Motivate Teammates to complete daily tasks and demonstrate denim showmanship
• Assist in recruitment of store staffing needs and educate on pay and Buckle Benefits
• Provide training and coaching for non-sales positions as needed
• Follow leadership playbooks and maintain accountability for all responsibilities

• Own zone ownership and guide Teammates in zones and projects with learning goals
• Execute new tools/videos for zone ownership and anticipate merchandising needs
• Collaborate with Store Manager to review zones and ensure visual standards are met
• Maintain adherence to Visual Standards and the Visual Library
• Identify merchandising opportunities from freight to floor and lifecycle of product
• Provide store tours and ensure floor readiness and appropriate freight display
• Drive store performance through visual and planogram execution
• Proactively adjust visuals to improve overall results

• Maintain a flexible schedule, including holidays and peak events as needed
• Utilize planning tools and complete opening/closing checklists
• Monitor security risks and follow Loss Prevention guidelines
• Execute POS procedures and communicate with Corporate as needed
• Maintain a positive attitude with Guests and Teammates
• Adhere to all policies on payments, returns, exchanges, and Loss Prevention
• Navigate and use store tools; supervise non-sales positions as appropriate
• Complete shifts, keep the store clean and shoppable, and communicate concerns to leadership
• Support merchandising handling and policy compliance; assist in emergencies in the manager’s absence

• Give and receive feedback constructively; support Leadership
• Promote personal and store growth; maintain professional relationships with Teammates
• Conduct interviews as needed to support Team development
• Achieve company standards and stay informed on tools and resources
• Travel to cover other stores within the district when required
• Adjust schedules professionally and uphold Buckle’s mission…