Epicor Administrator​/Help Desk

Our client is a family owned manufacturer in the IL area. They are currently seeking an Epicor Administrator/Help Desk to provide technical and functional analysis, system administration, design, installation, maintenance, customization, support, and modification of the ERP system. This team fosters a collaborative environment, puts technology first, and offers a wealth of growth opportunities. This is an intricate role for the company and will report to the ERP Manager.

• Manage and support EDI integrations
• Support and maintain Quick Ship and related integrations
• Develop, customize, and enhance Epicor functionality using Application Studio with Kinetic
• Create and maintain dashboards, BAQs, BPMs, and customizations to support business processes
• Provide user support, troubleshooting, and training across departments
• Coordinate upgrades, patches, and system improvements
• Document configurations, processes, and custom solutions

• Holidays and vacation
• Hybrid schedule available

• Epicor Kinetic (on prem and cloud) experience a must
• EDI experience (setup, monitoring, and troubleshooting)
• Experience supporting Quick Ship or similar shipping/logistics integrations
• Strong understanding of ERP workflows, data structures, and system integrations
• Manufacturing experience is a must

Compensation: $80,000 - $95,000 annually