Administrative Services Associate 1st yr
Job in
Schiller Park, Cook County, Illinois, 60176, USA
Listed on 2026-03-05
Listing for:
Culver Careers (CulverCareers.com)
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
The Customer Support Associate provides outstanding phone support to our outside sales force and our customers with a smile and a sense of urgency. Requests concerning product orders and quotations will be handled quickly and efficiently. Excellent communication, attention to detail and analytical skills are the prerequisites needed to provide information and services in response to inquiries from our customers and sales team.
Principalduties and tasks
- Receive and handle a high volume of inbound phone calls from customers as well as sales representatives
- Process and enter a high volume of purchase orders/Data Entry from customers into the Windows based database
- Process and issue a high volume of price quotations to customers
- Help customers with basic product technical support over the phone.
- Answer inquiries concerning product capabilities and specifications
- Analyze and troubleshoot customer issues via phone or email
- Proactively make outbound calls for information gathering from potential customers
Position Requirements
10+ Years
work experience
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