Economic and Youth Empowerment Services Case Manager

Economic and Youth Empowerment Services Case Manager

About YWCA NENY

Since its beginning in 1888, YWCA NENY has been a constant innovator in providing program and services to meet the changing needs of the community. It is the mission of YWCA NENY to eliminate racism, and empower women while promoting peace, justice, dignity, and freedom for all. YWCA NENY encourages individuals from all walks of life, with the necessary skills and abilities, to apply for positions they feel qualified for.

Reports To: Counseling Director and Strive Coordinator
FLSA Status: Full-time
Compensation: $23 to $25 per Hour

Position Summary

The Economic and Youth Empowerment Services Case Manager supports participants in the STRIVE Workforce Development, Teen STRIVE, and Empowerment STRIVE at the Schenectady County Jail programs. This role provides trauma-informed case management and resource coordination to help individuals, especially those affected by systemic barriers, incarceration, or domestic violence achieve stability, employment readiness, and economic independence.

Key Responsibilities

• Provide trauma-informed case management, including financial guidance, employment counseling, referrals, and co-facilitation of STRIVE workforce development workshops.
• Support participants and youth with job search activities, resume development, interview preparation, and connections to employment placements, training, and education.
• Assist with the STRIVE Boutique professional clothing resources.
• Provide case management and counseling services to youth.
• Co-facilitate workshops focused on career readiness, life skills, financial empowerment, healthy relationships, and domestic violence, including 2 to 3 evening community workshops per week.
• Provide trauma-informed support to youth in group settings.
• Serve as backup support for Empowerment STRIVE at the Schenectady County Jail by providing case management and employment counseling to incarcerated individuals preparing for reentry.
• Coordinate with jail staff to support program delivery and post-release services.
• Maintain accurate and timely case documentation and prepare required program reports.
• Attend team meetings, supervise sessions, and required trainings.
• Support outreach and recruitment efforts.
• Uphold client confidentiality and ethical standards.
• Perform other duties as assigned.

Qualifications

• Associate degree in Social Work, Human Services, Psychology, Counseling, or related field required, bachelor's preferred.
• 2 to 3 years of experience in case management, workforce development, or social services, including working with youth and facilitating workshops.
• Knowledge of trauma-informed care and supporting vulnerable populations.
• Strong communication, interpersonal, and crisis intervention skills; able to work independently and collaboratively.
• Proficient in Microsoft Office, Google Suite, and client databases.
• Bilingual candidates encouraged to apply.

Work Environment & Schedule

• Work across office, classroom, community, and correctional facility settings.
• Evening availability (2-3 nights/week) and occasional weekends required for youth programs and events.
• Local travel to partner sites and client appointments required.

Commitment to Diversity
As an equal opportunity employer, we value diversity and inclusivity, promoting fairness and respect for all individuals. Join us in making a difference in the lives of those we serve. Apply now to be part of our dynamic team at YWCA NENY!