Professional, Digital Workplace Analyst

Join Us in Shaping the Future of Health Care
At MVP Health Care, were on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. Weve been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care.

As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.
Whats in it for you:
Growth opportunities to uplevel your career
A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
Competitive compensation and comprehensive benefits focused on well-being
An opportunity to shape the future of health care by joining a team recognized as a

Best Place to Work For in the NY Capital District , one of

the Best Companies to Work For in New York , and an

Inclusive Workplace .

Youll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers.

Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.
About the Opportunity
As a Digital Workplace Analyst, you will play a crucial role in our companys Digital Employee Experience (DEX) team. The DEX teams mission is to empower our employee workforce by designing, implementing and continuously improving the digital experience for our employees and delivering even greater value to our customers.
Focusing on DEX, this position has an essential role with the digitally connected workforce. The digital employee experience team leverages emerging digital tools that align technology, employees, and business processes to improve operational efficiency and meet organizational goals. At MVP, we are leveraging Microsofts technology stack, so key to success in this role is a deep understanding of Microsoft 365, including SharePoint, Teams, Power Automate, and Power

BI.
As part of our team, you will be collaborating with coworkers in a dynamic and creative environment to enable the effective and efficient use of technology to help our organization reach its goals.

What Youll Do
Stay current with cloud-based digital transformation technology trends, with a focus on the Microsoft roadmap and the healthcare payer industry trends.
Identify Microsoft product enhancements as they are released; understand product capabilities, positioning, deployment strategies, best practices, and potential risks.
Proactively support the implementation of new digital transformation technology and help drive adoption.
Actively identify opportunities for business enablement leveraging cloud-based technology and data to drive innovation, productivity, collaboration, and quality improvement.
Work across teams to understand stakeholder needs and effectively align digital workplace technologies with business challenges.
Assist in demonstrations, training sessions and proof of concepts, and pilot opportunities to support coworkers in their journey to build Digital fluency.

Skills and Experience
Education, Licensures, & Certifications

Bachelors degree in a relevant field such as business administration, computer science, business management or information systems preferred or 3+ years experience in IT, a health care organization or business analysis.
Microsoft Power Platform (Power

BI/Power Automate) or IT Service Management (ITSM) experience is a plus.

Years of Experience (Required & Preferred)

3+ years of work experience in digital workplace or digital experience.

Required

Job Skills
Confirmed technical background working in Microsoft 365, including SharePoint, Microsoft Teams, Office Suite, Copilot, Microsofts Power Platform, Azure, or similar digital workplace technologies.
Adaptability - Adapt and work effectively across a multitude of different situations.
Independent learner - Eagerly explore new tools, technologies, and processes; quickly learn to use new technologies as they are introduced.
Team Oriented - Collaborate in a team environment; possess a sense of accountability and urgency in completing assignments in support of the teams success.
Drive and Delivery - Reliably deliver quality results both individually and as part of a team; appropriately prioritize workload to execute on requirements.
Initiative - Pursue work with energy, effort, and enthusiasm; take initiative to seek out new responsibilities; persist at tasks despite interruptions, obstacles, or setbacks.
Communication - Effectively communicate across mediums (verbal, written, electronic, etc.); listen actively and respect others viewpoints; adeptly utilize modern communication technology, including facilitating…