Sales Specialist
Listed on 2026-03-01
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Sales
Sales Representative, Customer Success Mgr./ CSM, Client Relationship Manager, Business Development
American Family Insurance has been delivering industry-leading services and comprehensive policies for more than 90 years, building long-term relationships with customers by providing exceptional claims experiences and treating policyholders with care and fairness. With a strong foundation in ethical business practices and integrity, we prioritize trustworthy relationships and accountability at every level of our organization. Our commitment to quality service and a customer-focused approach is a hallmark of our reputation and a reflection of our values.
At American Family Insurance, we treat our customers like family and make it easy and convenient to work with us.
This is a full-time, on-site Sales Specialist role located in our Schaumburg, IL office. As a Sales Specialist, your day-to-day responsibilities include building and maintaining strong customer relationships, providing exceptional customer service, identifying client needs, and offering tailored insurance solutions. You will develop and manage sales strategies, conduct sales activities to meet targets, and participate in ongoing training programs to enhance your expertise in insurance products and services.
The role also focuses on ensuring compliance with company standards and achieving business objectives through proactive client engagement.
- Strong Communication and Customer Service skills for engaging and assisting clients with professionalism and empathy.
- Proven experience in Sales and Sales Management, with the ability to meet and exceed targets while driving business growth.
- Ability to provide Training and guidance to team members or new hires, fostering a collaborative and performance-driven environment.
- Proficiency in managing multiple tasks, setting priorities, and maintaining attention to detail to ensure excellent client satisfaction and operational efficiency.
- Previous experience in the insurance industry is a plus.
- Bachelor’s degree in Business, Marketing, or a related field is preferred but not required.
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