AT&T B2B Account Manager

Midspire Inc. is recruiting an AT&T B2B Account Manager in Schaumburg to own the client lifecycle and drive market penetration for AT&T Business, representing our firm's consultative sales approach.

As an AT&T B2B Account Manager, you will be the strategic lead for AT&T Business client engagements, responsible for consulting on service upgrades, managing the technical onboarding process, and ensuring long-term account health through dedicated support.

• Execute outreach B2B campaigns using AT&T-approved workflows to drive fiber and wireless enrollment across assigned territories.
• Consult with business clients to assess connectivity needs and recommend tailored AT&T Business solutions.
• Manage the full account lifecycle, including lead generation, contract execution, onboarding, and post-sale support.
• Monitor CRM systems to track pipeline movement, account status, and activation milestones for accurate forecasting.
• Resolve B2B onboarding delays and service tier gaps through internal coordination and escalation to maintain activation timelines.
• Analyze campaign metrics and apply workflow improvements to increase team efficiency and enrollment velocity.

• High school diploma or GED required; bachelor’s degree preferred. Business, communications, or technology coursework is a plus.
• Experience in B2B sales, client acquisition, or account management in telecom, SaaS, or subscription-based industries.
• Skilled in coaching teams, managing outreach workflows, and meeting AT&T Business activation goals and campaign benchmarks.
• Proficient in CRM systems; uses pipeline and territory data to drive outreach and track performance.
• Strong communicator with telecom knowledge; aligns messaging across service tiers and drives client engagement.