Maitre D

Location

IL, Schaumburg

Full Time & Part-Time Opportunities!

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✦Overtime eligibility for schedules over 40 hours/week

✦Paid Sick Leave benefits available in applicable states

✦Benefits package with health, dental and life - View our full benefits page at

✦Authentic family recipes

✦Lots of other perks and discounts

Job Summary:

Responsible for greeting and seating guests for the dining room. Oversees dining room and acts as goodwill ambassador to guests.

Essential Functions:

Must be willing and able to:

• Master functions outlined in HOST/HOSTESS job description
• Anticipate needs of scheduled special parties
• Communicate seating needs to service, bus and other host staff
• Complete all side work when and as assigned
• Master the restaurant’s computer register system
• Perform comp and void procedures on the register
• Perform server readings on the register according to standing operating procedure
• Check to ensure that all server and busser side work has been completed as assigned
• Train and educate host staff in standing operating procedure
• Assign service staff workstations if requested to do so

Qualification Standards:

Requirements 2+ years of Maitre D experience. Candidate will be a direct extension of Management Team. Candidate must be able to Lead a Team of 4-5 teammates, strategic planning, giving direction, holding team accountable to standards, and training experience. This position is not a Host position, it is a Leadership position.

Must have accurate mathematic skills. After training, must be able to pass an exam in English with 90% or better in each of the following:

• Menu and specials
• Wine list
• Liquor list and specialty drinks
• Liquor liability laws and knowledge
• Restaurant layout including table numbers and station numbers

Must be willing and able to:

• Meet personal schedule requirements punctually
• Be warm, sincere, outgoing in personality
• Relate to guests with appropriate sense of humor
• Maturely interact with guests as goodwill ambassador
• Provide a persona compatible with established image of restaurant
• Respond to the needs of difficult guests with patience and courtesy
• Stand for long periods of time while on duty
• Move safely throughout all areas of the restaurant
• Work amidst noise in confined crowded space
• Work with and account for large sums of money
• Move chairs, transport high chairs and/or booster seats to tables when necessary.

Maggiano's Little Italy is proud to be an Equal Opportunity and e-Verify Employer.

At Maggiano's Little Italy we strive to celebrate the differences that make a good company great and to leverage individual strengths to create an innovative, inclusive and unified team.