Sales Associate IceCream Parlour Schaumburg Chicago

Responsibilities:

Responsible for Parlor revenue generation as per the sales target.

Responsible to Parlor operational requirements as per the defined SOP.

Ensure availability of products & maintaining inventories at Parlor.

Display of customer first attitude & solicits customer feedback on various products of Parlor.

Addressing customer complaints & grievances in a time bound manner.

Managing promotional activities of new product at Parlor & encouraging customers for sharing their feedback.

Minimizing Parlor pilferage.

Focus on brand building, increasing customer count & customer retention.

Develop & maintain local business relationship with hotels/motels for increasing bulk sales.

Maintain relationship with Vendors, landlords, property manager & external agencies.

Analyzing sales & stock figures for future growth & profitability.

Analyzing customer feedback & competitors trends in the Retail Parlor market.

Managing the legal requirements of the Parlor as per the applicable state law.

Manage & motivate team to increase sales efficiency & customer service centric approach for increasing customer loyalty.

Monitoring performance of team & sharing of feedback with them.

Ensuring that all standard of quality, health & safety.

Any other tasks assigned from time to time.

Required Skills/Abilities:

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Good experience in usage of various types of software of sales.

Should be able to meet sales target.

Strong organizational & leadership skills.

Education and Experience:

Bachelor’s degree in sales/marketing field preferred.

Should have at least 3-5 years of experience in managing parlor/store/Fmcg.

Should have sound experience in managing team & customers