UA Associate - Captives

Overview

Zurich North America is currently hiring a UA Associate to join the Captives team. As a UA Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will apply and hone your research and analytical skills to effectively assess risk and grow your career.

Zurich North America acknowledges that work-life balance and flexibility are priorities when choosing a new role. The ZNA hybrid work model emphasizes flexibility, allowing employees to work from their preferred location while facilitating in-person connections and collaborative activities when meaningful. Occasional in-office attendance should be expected.

This is a hybrid work position; the selected candidate should be able to report to the North American office location in Schaumburg, IL.

• Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
• Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages and exclusions, mandatory forms, etc. to accurately quote and issue policies.
• Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
• Responds to written and verbal inquiries in a timely manner under close supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters.
• Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.

• Bachelor’s degree and no prior experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance, OR
• Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance, OR
• High School Diploma or Equivalent and 2 or more years of experience in Administrative, Customer Service, Financial Services, Risk Management, or Insurance, AND
• Knowledge of data collection and analysis
• Microsoft Office experience

• Insurance industry knowledge
• Knowledge of processing, rating and policy management systems used in the insurance industry
• Strong verbal and written communication skills
• Superior skills in relationship building and active listening with customers and coworkers
• Customer service experience
• Enjoys working with details and providing accurate data in a timely manner
• Self-directed to meet deadlines
• Multi-tasking skills
• 5% Travel

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. For this position, the salary is $23.80 - $38.94, plus a short-term incentive bonus of 5%.

We offer competitive pay and comprehensive benefits for employees and their families. Learn more about Total Rewards here.

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment so you can help shape the future of insurance. Zurich North America is a leader in risk management with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy, or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

Please note:

Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Schaumburg

Remote Working:
Hybrid

Schedule:

Full Time Employment Sponsorship Offered:
No

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