Manual Software QA Tester; NO C2C​/Onsite local to Chicago

The Software Quality Assurance Tester assesses software quality through manual and some limited automated testing. In this position you must have a keen eye for detail and excellent organizational and communication skills. Critical thinking and problem-solving abilities are a must, as well as skilled execution of test cases and a high passion for quality.

Duties and Responsibilities include but are not limited to the following:

• Create use cases, develop, and maintain test specifications, test cases, test scripts and test data on highly complex and/or multiple projects.
• Implement test practices, standards, and processes, troubleshoot test issues, record test results, track and prioritize defects, participate in product readiness, and release decisions.
• Understand API requirements and create a test plan and define test cases based on API documentation.
• Validate that API endpoints return the correct response for valid inputs.
• Establish fact-based measures of test efficiency, effectiveness, and product readiness.
• Assist with troubleshooting issues and analyzing defects to improve products.
• Work with cross-functional teams to ensure quality throughout the software development lifecycle.
• Create/maintain API test suite collection.
• Ensure existing functionality remains unaffected by new development through comprehensive regression testing.
• Collaborate with stakeholders (Product Owners, Developers, Business Analysts) to define test objectives and deliverables aligned with business goals.
• Participate in retrospectives to share lessons learned and recommend future QA improvements.
• Follow through and conduct post-release/post-implementation testing.

• Perform daily duties in line with Information Security Policies and Procedures.
• Ensure that Information Confidentiality, Integrity, and Privacy is always maintained with processing information assets.

• Minimum of 3+ Years’ experience in QA testing HTML and web-based applications.
• Strong understanding of the Software Testing Life Cycle (STLC).
• Proven experience in testing all layers of the application – database, front-end, and back-end.
• Excellent knowledge in using API testing tools such as SoapUI, Postman or other tools to execute API tests and validate responses.
• Solid knowledge of API protocols, Rest and Soap.
• Experience working with Xray or similar test management tools.
• Ability to understand and interpret API documentation formats like Theneo or similar.
• Skilled in manual UI testing for web-based applications.
• Hands on experience with test automation tools such as Katalon Studio (programming language groovy), Playwright (programming language Python) or similar tools/languages is a plus.
• Basic SQL knowledge for validating data in the database.
• Ability to document and troubleshoot errors.
• Excellent critical thinking and troubleshooting skills, ability to find and solve the root causes of problems.
• Strong experience with business rule intensive systems and high-volume manual workflow.