Business Systems Analyst II

Business Systems Analyst II –
Zurich Insurance –
Zurich North America

Zurich North America is currently hiring a Business Systems Analyst to work on Salesforce application maintenance and production duties. This role reports to a Business Analysis Manager for Salesforce and will operate on a hybrid schedule.

• Requirements gathering and documentation for enhancements and maintenance, production support and operations.
• Increasing digital experience for external users of Salesforce as the portal is outward facing for Brokers and Customers.
• Additional work involving internal facing Salesforce applications.
• Projects are small to medium size in complexity.
• Working on projects in an agile development environment while collaborating with the technical teams and business stakeholders on requirements.

• Bachelor’s Degree in Business Administration, Computer Science or Engineering and 5 or more years of experience in the Information Technology area, or
• High School Diploma or Equivalent and 7 or more years of experience in the Information Technology area
• Process reengineering, e.g. LEAN/Six Sigma, Continuous improvement methodologies
• Process modeling tools
• Business Systems Integration

• Requirements gathering and documentation experience.
• Experience working with Salesforce.
• Agile methodology experience.
• MS Office Suite experience.
• Zurich systems and applications experience.
• Experience in intermediate complex enterprise projects.
• Able to identify and consider business implications of the application of technology to the current business environment.
• General knowledge of financial services industry and insurance business processes and processing.
• Strong problem-solving and analytical skills.
• Strong written and verbal communication skills.
• Hands on experience with change management tools/methodologies.

The proposed salary range for this position is $71,100.00 - $, with short-term incentive bonus eligibility set at 10%.

• Location(s): AM – Schaumburg
• Remote Working:
  Hybrid
• Schedule:
  
  Full Time
• Employment Sponsorship Offered:
  No

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. Preferred vendors should use our Recruiting Agency Portal for resume submission.