Billing Research Specialist

The Billing Research Specialist will be responsible for analyzing daily and monthly billing data for trends and variances. This role will require an ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced fluid environment. Tasks also include managing and processing vendor invoices for vendor payment according to terms, maintain vendor relations, and account reconciliation.

• Manage the production of special billing reports and requests as required
• Manage 3rd Party Payment Services as requested including collaboration with EDI team to establish electronic feeds of client invoices
• Work with internal and external customers including Sales, Marketing, and Executive Management Team to resolve client invoicing inquiries, identifying root causes
• Responsible for understanding the current billing processes for production and distribution of client invoices
• Develop a knowledge of all invoice formats, placement of all invoices as well as all contract types and product types
• Identifies gaps and opportunities for overall efficiency in the billing process and develops formal recommendations
• Prepare and audit databases supporting client audits for Pre and Post Billing activities
• Prepare supporting documentation with detailed explanation of database tables for client audits
• Review, analyze and prepare vendor invoices, including specialty accounts, for processing
• Prepare and scan vendor invoices within imaging system
• Identifying the root cause of vendor and client inquiries
• Other duties assigned to ensure overall departmental efficiency
• Enlist the efforts of Account Managers and Senior Management when necessary to accelerate the billing process and resolve any issues
• Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed
• Manage and monitor improvement actions to measure the success of changes and enhancements
• Back up team members in their absence
• Create ad hoc reporting as necessary
• Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements
• Other duties and responsibilities as assigned

• No leadership responsibility

• Demonstrate flexibility, self-control, and responsibility
• Demonstrates proactive approach internally and externally
• Project enthusiasm along with problem solving

• Bachelor's Degree, in Accounting or Finance preferred
• Minimum 5 years related work experience or commensurate experience with Billing
• Strong financial analytical and customer service skills
• Must possess keen attention to detail
• Expert level PC skills including MS Excel (Pivot tables, Lookups) and Access; working knowledge of SQL strongly preferred

• Work Environment: This position is in Schaumburg, Ill and operates in a professional office environment
• Position Type/Standard
  
  Schedule:
  
  This is a full-time position, Monday through Friday, works onsite 3 days a week; one Saturday a month
• Travel:
  No travel is expected for this position

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.