Sr Process Technician

At Sunstar Americas, Inc., we firmly believe that our people are the foundation of our success. We foster a collaborative, innovative, and agile culture that ensures we deliver high-quality, innovative products to consumers and oral care professionals. Our team-oriented approach encourages creative thinking and nurtures a positive work environment and productive relationships. With dedication, hard work, and a shared vision, we can continue to make SAI a leader in our industry.

Join us and become part of our global team, where together, we can achieve success and contribute to a better future.

The primary responsibility of the Senior Process Technician is to serve as a floor-based technical leader and mentor, supporting Engineering-led initiatives by executing approved protocols, participating in Kaizen activities, and ensuring injection molding and vision-based camera inspection system processes are stable, capable, and compliant.

The secondary responsibility of this role is to provide hands‑on technical leadership within the Molding Department as a scientific molding subject‑matter expert, supporting validation execution, process optimization, and continuous improvement efforts. Secondary responsibilities also include hands‑on technical leadership for vision-based camera systems such as Keyence in Molding, Bristling and Packaging.

• Execute machine, mold, and process validation activities (IQ/OQ/PQ) under the direction of Engineering and Quality.
• Support validation documentation development as a technical SME, with primary responsibility focused on execution and data collection rather than document authorship or approval.
• Collect, analyze, and document molding process data during validation studies and engineering trials.
• Execute approved protocol activities and clearly communicate results, deviations, and observations.
• Support implementation of new equipment, molds, and process changes on the molding floor.
• Support implementation and operation of new vision cameras in molding, bristling and packaging equipment. Specifically: physical installation, vision programming and integration. Final integration would include corresponding with a responsible Controls Engineer to make final connections.
• Assist Engineering with continuous improvement initiatives through data‑driven analysis and experimentation.
• Ensure all validation and engineering support activities comply with internal procedures and applicable regulatory requirements.
• Communicate technical findings effectively to Engineering, Quality, and Manufacturing teams.

• Provide hands‑on technical support to the Molding Department when not actively executing engineering or validation tasks.
• Troubleshoot molding process issues related to quality, scrap, cycle time, and process stability.
• Serve as a technical mentor to Process Technicians and Operators, reinforcing scientific injection molding principles and standard work.
• Support Kaizen events and continuous improvement initiatives focused on safety, quality, delivery, and cost.
• Assist with training efforts related to molding processes, validations, and best practices.
• Act as a liaison between Engineering and Manufacturing to support effective communication and execution of process changes.
• Help sustain process improvements through standardization and monitoring on the molding floor.

• High School Diploma or GED required.
• Associate’s degree or Bachelor’s degree in Engineering (Mechanical, Manufacturing preferred but not required).
• RJG Master Molder I certification required.
• RJG Master Molder II certification preferred but not required.

• 5–10 years of injection molding experience, with the majority of time spent applying scientific injection molding principles.
• Basic Vision system experience, understanding of how vision tools work and open to formal training.
• Hands‑on experience in setting, optimizing, and troubleshooting injection molding processes using data‑driven methodologies.
• Experience supporting or executing machine, mold, and process…