Customer Service Intern

Do you have a passion for customer service and project management
?

Are you great at collaborating with team members to creatively problem solve
?

Do you want to work for a Chicago’s Best & Brightest Company to Work For
?

Does working in a highly-engaged organization
, one that’s committed to growth, collaboration and innovation interest you?

IF SO, READ ON.

This is an in‑person internship where you will gain hands‑on experience in an office setting! The Customer Service Intern will support the onboarding of new customers, gaining hands‑on experience in project and process management within a customer‑centric organization, along with improving the accuracy of our data, helping to identify lost or missing sales opportunities and drive customer compliance activities. This role offers exposure to real‑world business operations, customer engagement, and data‑driven decision‑making while developing essential project‑management and analytical skills.

• Maintain and update account information in Salesforce and SAP
• Support sales recovery by documenting, investigating and reconciling unreported sales
• Review and update customer information from GPO Rosters, identify and flag accounts that are no longer on the roster that may need to be moved to other programs
• Audit, identify and close outdated cases in Salesforce.

• Current college undergrad majoring in communications or business‑related field
• Excellent written and oral communication skills
• Detail oriented
• Technical Aptitude
• Intermediate level of Microsoft Excel, Word, and Outlook

Our highly engaged internship program allows you to focus on projects related to customer service that will help prepare you for your career. You’ll also get to collaborate and get to know interns in other functions to gain key business skills and help you succeed in the corporate world. As a capstone to the internship program, you will have the opportunity to present your summer experience and projects to our executive leadership team.

This is a PAID internship. Interns will work a 40‑hour work‑week at $18/hour.

“Diving into your career can be a bit intimidating, but at NETWORK everyone made me feel extremely welcome and provided me with great guidance to becoming successful with where I wanted to take my career. I truly enjoyed my internship with NETWORK and I feel that it gave me the right resources for my career moving forward.”

- Former Summer Intern

NETWORK is proud to be an equal opportunity employer. We are committed to creating a diverse workforce.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.