Business Development Manager

$60,000.00/yr - $72,000.00/yr

Account Executive – New & Existing Business Development at The Reserves Network

The Account Executive drives revenue growth by developing new client relationships and expanding business with existing customers. This role owns the full sales cycle—from prospecting and territory management to staffing solutions delivery—while meeting or exceeding branch sales and profitability goals. The Account Executive builds strong, lasting partnerships that increase client usage of The Reserves Network’s workforce solutions across multiple specialties.

Success in this role requires a combination of sales acumen, relationship-building skills, and system savvy
—leveraging tools like Hub Spot (CRM), Avionté BOLD (ATS), Zoom Info, Linked In, AI platforms, and other resources to maximize productivity, market intelligence, and results.

Business Development & Territory Growth

• Develop and execute a territory plan to achieve revenue, margin, and market penetration goals.
• Prospect, profile, and research target companies to identify hiring authorities, decision-makers, and competitive landscape.
• Build a minimum of 75 Ideal Customer Profile targets; prioritize outreach frequency based on TRN classification guidelines (Tier 1, 2,
  3).
• Generate new sales opportunities through personal onsite visits, phone/email outreach, networking events, and association participation.
• Expand existing accounts by identifying cross-selling opportunities across TRN’s specialties.
• Consistently meet or exceed weekly activity metrics for marketing calls, job orders, client visits, send-outs, billed hours, and gross profit targets.

Client Relationship Management

• Serve as the primary point of contact for assigned clients, ensuring exceptional service and satisfaction.
• Understand each customer’s unique staffing needs to deliver tailored solutions.
• Monitor order fill ratios, address unfilled orders promptly, and manage employee turnover within accounts.
• Resolve service or performance issues in alignment with TRN’s core values.
• Develop strong relationships with client stakeholders and placed employees to foster retention and referrals.

Recruitment & Talent Matching

• Partner with recruiters to develop strategic sourcing plans for open roles.
• Conduct candidate interviews, assessments, and qualifications matching to job orders.
• Prepare candidates for client interviews, follow up with hiring managers, and close placement agreements.
• Negotiate bill rates, assignment details, and start dates to finalize business.

Assignment & Placement Management

• Oversee the full assignment process—ensuring compliance with client requirements and TRN policies.
• Conduct first-day and ongoing check-ins with placed employees.
• Monitor payroll, invoicing, and client satisfaction throughout the assignment.

Technology & Process Optimization

• Maximize productivity and results through proficient, curious use of TRN’s technology stack, including:
• Hub Spot (CRM) for pipeline management and sales activity tracking
• Zoom Info for lead generation and company intelligence
• Linked In for networking, branding, and prospect engagement
• AI tools for market research, messaging, and process efficiency
• Seek new ways to leverage existing tools, integrate emerging technologies, and refine workflows for better outcomes.
• Commit to continual and never-ending improvement by regularly learning, testing, and applying best practices.

Strategic Sourcing & Community Engagement

• Leverage all available resources (job boards, social media, grassroots recruiting, referrals, career fairs) to build a strong talent pipeline.
• Represent TRN at trade shows, association meetings, and community events to strengthen the brand and attract candidates/clients.

Documentation & Compliance

• Maintain accurate and timely documentation in Avionté, Hub Spot, and other company systems.
• Adhere to all applicable laws, regulations, and company policies, including ADA, EEOC, and FMLA compliance.

Qualifications

• Proven success in B2B sales, preferably in staffing or workforce solutions.
• Strong business development skills, including cold calling, networking, and closing deals.
• Demonstrated ability to learn…