Business Process Analyst

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Zurich North America is hiring a Business Process Analyst to join our team! We are seeking to hire talent with an office presence 3 days a week in our Schaumburg Headquarters.

• Provides explanations and expertise regarding as-is / to-be models as part of the business requirements elicitation process i.e.; process, data, work flow, application etc. to appropriate stake-holders.
• Adapts and applies different delivery methodologies including SCRUM, Waterfall and Zurich Lean determining the best methodology for the specific project.
• Plans, conducts / facilitates elicitation sessions for business requirements and ensures the deliverable's are met.
• Understands customers’ objectives, processes and products in order to make appropriate recommendations for customer specific needs.
• Collaborates with project manager to build Business Case, including cost / benefit analysis, risk assessment, project scope and development of a high level plan.
• Produces requirement specifications and outline solution design documents throughout the project life cycle, incorporating change requests and finalization of business requirements documentation.
• Participates in post implementation activities including problem solving and measurement of benefits achieved. In case expected benefits are not achieved, participates in the analysis to determine root cause.
• Provides software technical expertise to build and maintain SharePoint sites including workflow automation, Power
  
  BI dashboards, and complex excel workbooks.
• Communicates effectively through different mediums at all levels.

• Bachelors Degree and 6 or more years of experience in the Information Technology area OR
• High School Diploma or Equivalent and 8 or more years of experience in the Information Technology area OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Information Technology area AND
• Experience leading business requirements sessions and work streams
• Knowledge of process engineering and ability to develop current state workflows via Visio or other type of workflow software employing critical thinking and problem solving skills to offer optimization recommendations.
• Experience with core process redesign, continuous improvement methodologies
• Business Systems Integration

• Certified Business Analyst Professional (CBAP)
• LEAN/Six Sigma Yellow Belt or Green Belt Certification
• Experience in a key analytical role on large and complex enterprise projects
• Consulting experience
• Knowledge of insurance industry business processes and processing
• Microsoft Office experience with specific focus on advanced excel experience and intermediate PowerPoint experience
• PowerBI
• SharePoint workflow development
• Experience with agile methodology
• Able to identify and consider business implications of the application of technology to the current business environment
• Must possess in-depth, strong problem-solving analytical skills including business process analysis.

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please . Additional rewards may encompass short-term incentive bonuses and merit increases.

We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $94,100.00 - $, with short-term incentive bonus eligibility set at 15%.

Zurich is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Location(s):
Schaumburg, IL

Remote Working:
Hybrid

Schedule:

Full Time

Employment Sponsorship Offered:
No