Clerical Assistant - Front Counter; FWS SfRecrdsfrnt; SP

Clerical Assistant - Front Counter (FWS Only), SF2

RECRDSFRNT (SP26)
Student Worker Eligibility:
Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester. Cumulative GPA of 2.0 or above. If a first semester student, GPA requirement is waived. If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.

To provide administrative and customer service support to the Office of Student Records.

• Assist students, faculty and staff at the Front Counter with questions, forms and online resources.
• Answer Office of Student Records main phone lines; assisting with questions related to services, and forwarding to appropriate staff member as needed.
• Retrieve phone messages from main phone lines; return calls or forward to appropriate staff member.
• Assist students with accessing online resources at the computer stations, including my Access, student e-mail, Blackboard, Inside COD Portal, and the college’s main website.
• Sort and distribute incoming mail.
• Assist with filing projects.
• Assist students with FERPA forms, academic program changes and making other information updates in the Student Information System.
• Other duties as assigned.
• Some afternoon availability is preferred (12:00pm to 5:00pm).

• Education
• THIS IS A STUDENT JOB.
• High school diploma or equivalent.
• Must be enrolled in at least 6 credit hours for Fall/Spring semester or 1 credit hour for Summer semester.
• Cumulative GPA of 2.0 or above.
• If a first semester student, GPA requirement is waived.
• If a Student qualifies for Federal Work Study, the Student will be hired as a Federal Work Study employee to utilize these funds.
• Experience
• Licenses and Certifications
• COD Training
• Compliance Training

Working Conditions: PC, multi-line phone, calculator, laser printer, FAX machine, copy machine, imaging software, micro-fiche reader. This student position requires the following test/tests:
Filing, Background Check. Some afternoon availability is preferred (12:00pm to 5:00pm).

Pay Rate: Student Rate 1 - $15.00 per hour

College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans  status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.