Quality and Food Safety Supervisor Manufacturing

About Bimbo Canada

As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks. We produce and distribute more than 1,000 products across 18 brands Canadians know and trust, including Dempster's®, Villaggio®, POM®, Bon Matin®, Stonemill®, Natural Bakery®, Takis®, Thomas'®, Little Bites™, Vachon®, Hostess® and more.

In business for more than 110 years, the company operates 15 bakeries and employs approximately 4,000 associates across Canada. Bimbo Canada creates value by being at the forefront of manufacturing and service delivery innovation in the baking industry while serving major grocery chains, retail outlets and food service operations across Canada.

At Bimbo Canada, we’re more than just a bakery – we’re a family dedicated to baking delicious moments for millions. Our beliefs are the foundation of our success, and we’re looking for people who share our commitment to excellence.

The QFS Supervisor must demonstrate leadership values and have strong organizational, analytical, problem‑solving and communication skills. The QFS Supervisor must identify and help take action to ensure Superior Quality Always of our products.

• Ensures right tools, systems and methods are used by the QFS team and plant personnel to always deliver SQA and safe products.
• Monitors and verifies that the plant’s master training file is effective, and all associates go through all required training in a timely manner. Ensures that training on quality and food‑safety programs includes quality or food‑safety trends specific to the plant from previous year(s).
• Monitors supplier and ingredient non‑conformance system to ensure follow‑up from suppliers. Involves internal stakeholders and escalates if issues are not being resolved to prevent the recurrence of non‑conformities.
• Has an excellent understanding of the GB Global QFS Standards. Verifies the quality and food‑safety documentation is up to date at plant level, including product specifications and formulas.
• Monitors and verifies compliance by a thorough review of all records, including GB standard assessments linked to our quality and food‑safety system. Follows up accordingly in case of non‑conformances to ensure plans/CAPA are issued for each.
• Conducts periodic internal audits related to the food‑safety and quality system of our plants, supplier and co‑manufacturing plants (if needed). Leads the plant team during internal, third‑party or government inspections and audits.
• Actively engages in Corporate Product scoring. Ensures CAPA are complete and effective for red and yellow scores.
• Promotes a culture of continuous improvement for the KPIs, day‑to‑day activities connected to QFS.
• Promotes sharing QFS best practices among the BC bakeries.
• Follows up on plant customer and consumer complaints. Drives reduction and elimination of consumer complaint trends.
• Participates in investigations to determine and address root causes during FSI, quality failures, vendor (ingredient & packaging) related incidents to assure proper investigation, root‑cause analysis and resolution.
• Participates in QFS projects that involve cross‑functional teams for BC.
• Provides coaching, mentoring and training to plant associates to achieve plant QFS goals.
• Shares QFS KPI with cross‑functional team as per assigned frequencies. Drives improvements based on the KPI results with responsible functions.
• Interacts with customers (i.e., Food Service and Retailers) to drive improvements and resolve any potential QFS concerns.

• Minimum 5 years of experience in Food Quality Assurance, preferably in the food industry, with in‑depth knowledge of Quality Systems, Regulation, Sanitation, GFSI (i.e., BRC, SQF) and FSMA (PCQI).
• Knowledge in Statistical Process Control.
• B.Sc in Food Science or equivalent combination of academic and professional experience.
• Must be team oriented and have strong interpersonal skills, with the ability to coach and develop direct reports and skills to train and motivate associates at the bakery floor level as well.
• Must have a moderate to high level of…