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Patient & Quality Improvement Lead
Job in
Scarborough, North Yorkshire, YO11, England, UK
Listed on 2026-01-14
Listing for:
Haxby Group (Hull)
Full Time
position Listed on 2026-01-14
Job specializations:
-
Healthcare
Healthcare Administration, Healthcare Management
Job Description & How to Apply Below
A healthcare organization in York is seeking a compassionate Patient Experience Lead to oversee the complaints process and enhance patient satisfaction. You will strengthen the voice of patients, ensuring their feedback drives quality improvement in care. The role requires strong communication skills, experience in complaint management, and an empathetic approach. In this pivotal position, you'll collaborate with clinical and operational teams to address concerns and foster a culture of openness and learning.
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