Support Team Leader

Healthcare Recruitment Consultant | Helping Nurses & Carers Find Rewarding Permanent Roles in the North East

Our client is seeking experienced Support Team Leaders to lead frontline teams across community-based supported living services. This is a hands‑on leadership role where you'll manage, mentor, and work alongside your team to deliver high‑quality person‑centred support that promotes independence and wellbeing.

• Leading and developing support teams to consistently deliver person‑led care
• Working shifts alongside your team, including on‑call duties
• Ensuring all support plans are implemented and individuals achieve their goals
• Managing budgets, resources, and quality standards
• Building relationships with individuals, families, and community partners
• Maintaining CQC compliance and safeguarding standards
• Coaching team members to develop their skills and confidence
• Creating welcoming, homely environments that promote independence

• Level 5 Diploma in Leadership & Management (or working towards) – Level 3/4 considered with extensive experience
• Proven experience supporting people with learning disabilities and/or mental health conditions in community settings
• Previous team leadership or management experience in social care
• Strong understanding of person‑led approaches and promoting independence
• Knowledge of CQC standards, Mental Capacity Act, and safeguarding
• Excellent communication and relationship‑building skills
• Flexibility for shift work, evenings, weekends, and on‑call duties
• Full UK driving licence with business use insurance
• Track record of commitment and longevity in previous roles
• MAPA training
• Award in Education and Training (AET)
• IOSH health and safety training
• Experience in supported living (not care homes)

• Demonstrate a "can do" problem‑solving attitude
• Can evidence supporting individuals to develop daily living skills
• Show commitment to empowering people rather than doing things for them
• Have achieved measurable outcomes with the people they've supported
• Understand the difference between task‑based care and enabling independence
• Lead by example and inspire their teams

• This role is 30 hours at £30,000 pro‑rata
• Comprehensive induction and ongoing training
• Supportive leadership team
• Opportunity to make a real difference in people's lives
• Work in a values‑driven organization committed to quality