Customer Delivery Driver Superstore

Overview

Tesco UK
• Scarborough
• Permanent
• Working hours 12

Availability Window:
Days From time To time Sun 17:45:00 23:15:00 Fri 17:45:00 23:15:00 Sat 17:45:00 23:15:00

Availability and scheduling:
We will schedule your contracted hours within these times and you will have 3 weeks' notice of exactly when your shifts will be. We are flexible and welcome candidates whose available times closely match the advertised windows.

Pay:
Our Customer Delivery Driver rate of pay starts from £13.35 per hour; this increases to £14.56 for stores inside the M25. Additional payments may apply depending on location.

Note:

It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Discounts: 10% off and 15% at pay day weekends with a Colleague Clubcard (up to £2,000 a year) and an additional card to share with family
• Access to free wellbeing services and resources
• Life cover of five times pay and a pension with contributions up to 7.5%
• Benefits to choose from, including discounts, shares, and cycle to work schemes
• Uniform provided and policies to support you in life’s moments
• Access to colleague networks for staff from diverse backgrounds
• Additional information about benefits available for colleagues

Delivering your part of our customer shopping trip by:

• Ensuring the van and trays are clean, tidy, and organized
• Leaving the back yard clean and free of rubbish; picking up litter as needed
• Washing trays as part of the tray wash process
• Loading the van and checking vehicle roadworthiness
• Communicating with customers about changes to their order, substitutions, and refunds as needed
• Treating products and deliveries with care
• Explaining substitutions to customers and ensuring no additional charges
• Delivering within the customer’s time slot
• Calling the customer before arriving if early
• Calling the store/centre if running 30 minutes or more late

• Build relationships with colleagues to create team spirit and support excellent customer service
• Be warm and welcoming in interactions with customers and colleagues
• Respond quickly to changing customer needs and embrace change
• Be energetic and driven to deliver beyond expectations and maintain balance between home and work
• Share ideas with your Manager and colleagues on store improvements
• A valid UK/EU/EEA Driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points

Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is to serve customers, communities and the planet a little better every day. We aim to be a responsible and sustainable business for all stakeholders.

Diversity, equity and inclusion (DEI) means everyone is represented and can be themselves  welcome flexible working discussions and support various life circumstances.

We are proud to be accredited Disability Confident Leaders and are committed to an accessible recruitment process. For information on accessibility support, please contact us.

Please note:

Tesco will recruit individuals who meet the minimum age requirements for school leavers where applicable. Some roles may close earlier than the advertised end date due to high volumes of applicants.

For more information about us please visit