Junior Business Analyst

First Capital [TSX: FCR.UN] is a leading owner, operator, and developer of mixed‑use real estate located in Canada’s most densely populated cities. First Capital’s focus is on creating thriving urban neighbourhoods to generate value for businesses, residents, communities and our investors. We strive for performance excellence at our properties and new developments, creating healthy and sustainable urban neighbourhoods. As one of the Greater Toronto Area’s top employers, we foster a vibrant corporate culture that ensures equal opportunity and well‑being for all employees in a dynamic and rewarding workplace.

Reporting to the Sr. Manager, Business Excellence, the Junior Business Analyst will support the Information Technology team and business stakeholders in project management activities including, but not limited to, gathering requirements, documenting processes, and assisting with solution implementations. This is an entry‑level role ideal for someone eager to learn, grow, contribute to projects, and collaborate on process improvement initiatives. The successful candidate will receive coaching and mentorship from Senior Analysts, providing valuable opportunities for professional development and skill‑building.

This role provides the right candidate the opportunity to work with all levels and departments within the organization.

• Collaborate directly with stakeholders to understand and document business user needs.
• Assist in assessing and mapping current business processes.
• Translate business needs into clear, detailed specifications under the guidance of senior team members.
• Support the creation of technical and business process documentation using established processes and templates.
• Review and revise training and knowledge media for implementation and operational use.

• Assist in gathering and documenting requirements based on business needs.
• Participate in process mapping and workflow analysis activities.
• Help identify opportunities for process improvement and support the implementation of new or revised processes.
• Contribute to preparing documentation for automation and process changes.
• Support User Acceptance Testing and help document results.

• Work collaboratively with business and IT teams to support successful project delivery.
• Assist the business in refining processes to improve workflows and efficiency.
• Communicate clearly with stakeholders to ensure requirements and solutions are well understood.
• Provide Level I support for IT SaaS applications, escalating issues as needed.

• 0–2 years of experience in a business analyst, project coordinator, or similar role (internships and co‑op placements count).
• Completion of a post‑secondary degree or diploma in Business, Technology, or a related field.
• Familiarity with IT concepts and business process documentation is an asset.

• Strong written and verbal communication skills.
• Detail‑oriented with a willingness to learn and grow.
• Analytical thinker with problem‑solving abilities. You enjoy investigating issues thoroughly to create effective solutions.
• Adaptable and curious.
• Comfortable working in a team environment and collaborating with many areas of the business.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint).

• Flexible Hours
• Company‑matched savings plans
• Fully paid Extended Healthcare benefits from day one
• Annual Wellness Subsidy
• Tuition & Development Program
• Employee Referral Program
• Rewards and Recognition Programs
• Paid time off during December holiday season
• Parental leave benefits

At First Capital we are committed to workplace diversity and inclusion within our organization, therefore we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process. To discuss any accommodation, please email us at