Emergency Communications Dispatcher

Overview

The Town of Scarborough Police Department is seeking a qualified candidate to fill a Full-Time Public Safety Dispatcher position. This position provides emergency and non-emergency dispatch services for police, fire and emergency medical services for the municipalities of Scarborough, Old Orchard Beach, and Buxton.

This is a fast-paced 24/7 9-1-1 call center and requires availability for 10 hour shifts and day, evening, night, weekend and holiday availability (schedule will be determined after training requirements have been met); communicating with police and fire units by radio; answering both emergency (911) and non-emergency telephones; provide Emergency Medical & Fire instructions over the phone for emergency situations; input data into computer regarding stolen property, vehicles, and guns;

enter missing and wanted persons in state, local and national computer systems; other related duties as required.

Candidates must be high school graduates or equivalent, ability to work with advanced computer-aided dispatching technology; the ability to receive and disseminate information accurately and without delay; have the capacity to act quickly, calmly and correctly in emergency situations; have excellent interpersonal and communication skills; strong listening, memory and multitasking skills; and be able to type at least 40wpm. Must pass a job suitability assessment, and undergo a significant background check which includes psychological and polygraph examinations.

Preferred candidates will possess 9-1-1 certification course, Emergency Medical Dispatch and Emergency Fire Dispatch certifications as well as knowledge of the Tyler Enterprise Public Safety CAD. The Town of Scarborough will provide all training to meet State-mandated certification requirements.

The Full-Time Dispatcher is a union position. The work schedule will consist of 4 consecutive 10-hour days with three consecutive days off. The pay rate for this non-exempt, union position is $30.31 per hour. In addition, up to twenty-two (22) years of prior Dispatcher experience may be applied to pay. Hourly educational, physical fitness and military stipends are available when applicable.

This position is eligible for a comprehensive benefits package including medical, dental, vision, life insurance, short-term disability and two retirement plan options including a 6% contribution match for the 401A plan, or State Pension System with retirement eligibility after 25 years of service regardless of age, as well as 3 weeks paid vacation, sick leave, 13 holidays and 4 personal days, and clothing allowance.

Apply online:

Applications will be accepted until Sunday, February 8, 2026. For additional information call  or email (Use the "Apply for this Job" box below).

• Equal Opportunity Employer

Scarborough is a diverse community with a commitment to the quality of life and the environment. Scarborough offers lovely sandy beaches and the rocky coastline made famous by a local artist, Winslow Homer. The largest saltwater marsh in Maine is located within our boundaries along with Rachel Carson Wildlife lands. We also have a balance with our commercial businesses. The newest area for businesses to locate in Scarborough is along the Haigis Parkway, located right at Exit 42 off the Maine Turnpike.

We are a suburban community that offers open spaces, parks and recreational areas for our residents and visitors.