Creative Repair Specialist

Overview

Opportunity for advancement. Do you enjoy making things using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job. Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.

• Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Time Off: Paid holidays and accruable vacation
• Flexible
  
  Work Schedule:
  
  Can accommodate midweek appointments
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Company Car: Each technician drives a branded company vehicle for job duties
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist with questions

In the Field Daily

• Complete 4 or more creative repairs on-site each day
• Perform work on-location while displaying good customer service and communication
• Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Customer Service and Communication

• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem-solve alongside our designated Support Team for any issue

Follow Repair Process

• Learn and integrate our one-of-a-kind 5-step process into your creative routine
• Master each instrument and tool in your personalized tool-kit
• Flex your artistic talents – each repair requires a unique solution

• Hands-on experience doing some form of manual work — From construction and manufacturing, to painting or sculpting
• A background in facilities maintenance is helpful but not a deal breaker
• Must be able to see, distinguish, and replicate colors — A familiarity with color and color matching is integral to our process

Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including bathtubs, cabinets, floors, appliances, countertops, furniture, elevator panels … you name it!

• By combining traditional trades with our own original processes and products, we provide long-lasting repairs that are pleasing to the eye. We aim for happy customers who keep calling us back and help reduce waste.
• Our typical repair doesn’t create a mess, scent, and usually takes less than 2 hours. Technicians typically need only a tablespoon or two of product, allowing them to carry everything in a small vehicle.

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing
• To be represented in every major metropolitan area with the brand synonymous with spot repair among facilities and maintenance management

• Develop outstanding teams by investing in strong relationships
• Solve customers’ problems by reducing waste of time, money, and materials that end up in landfills

• Serve Others
  • Put Relationships First
• Be Humble
• Be a Problem Solver
  • Be Curious
  • Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve
• Trust the Process
  • Be Organized
  • Be Teachable
  • Put Business Needs Above Personal Wants

Compensation: $51,000.00 - $76,000.00 per year

Surface Experts is an all-inclusive surface repair service provider...

Apply with Indeed. If you already have a resume on Indeed, you can apply here. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and hiring decisions are made by the management of this franchisee. This posting may include additional questions to help us assess fit.