BTR Onsite Service Technician

Location

Meadow Lakes

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Title:

Build-to-Rent Service Technician

Reports to:

Multi-Site Community Manager- BTR Operations

• Perform routine maintenance tasks, including HVAC, plumbing, electrical, and appliance repairs.
• Conduct regular inspections of buildings, equipment, and systems to identify and resolve issues.
• Complete and follow up regarding work orders efficiently and accurately, ensuring minimal disruption to residents.
• Respond to emergency maintenance requests promptly and professionally.

• Act as a point of contact for residents regarding maintenance issues, inquiries, and concerns.
• Coordinate with both centralized and onsite property management teams to address resident maintenance/service requests and resolve issues in a timely manner.
• Foster positive relationships with residents to enhance satisfaction and retention rates.
• Interact with residents courteously and professionally, addressing their maintenance concerns and providing solutions.
• Communicate effectively with the maintenance team and other staff members to ensure a coordinated effort in maintaining the community.

• Maintain common areas, amenities, and grounds to ensure they are clean, well-maintained, and presentable.
• Assist with preparing units for new residents, including painting, cleaning, and minor repairs.
• Ensure all tools and equipment are properly maintained and in good working order.

• Adhere to all safety protocols and regulations to ensure a safe working environment.
• Ensure compliance with company policies, local, state, and federal regulations.
• Participate in ongoing training and development to stay current with industry standards and best practices.

• High school diploma or equivalent; technical or trade school certification is a plus.
• Proven experience in maintenance, preferably in a residential or property management setting.
• Strong knowledge of HVAC, plumbing, electrical, and general maintenance practices.
• Ability to troubleshoot and repair a wide range of issues.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Valid driver’s license and reliable transportation.
• Ability to lift heavy objects, climb ladders, and perform physically demanding tasks.
• CPO/HVAC/CAMT certifications preferred.

• Act as an onsite Service Technician and maintenance representative of Maymont Homes at BTR location assigned.
• Other duties, as assigned by supervisor or leadership team.

• Work order efficiencies on completion time and warranty completion
• Turnaround time for units
• Customer satisfaction measured by KPI through reputation management software systems and retention rates.
• Ensure direct reports to you complete assigned training by deadlines set forth.

• Capable of working extended hours, on-call to include evenings, weekends and holidays as necessary.
• Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.
• Must be able to speak English in a clear and understandable voice so that various types…