Service Technician

Overview

The Service Technician II position is responsible for the maintenance and repair of commercial cooking equipment, commercial refrigeration and/or commercial HVAC.

• Troubleshoots and repairs commercial kitchen cooking, refrigeration and HVAC equipment.
• Communicates with branch office to order parts for repairs.
• Communicates with customer and branch office regarding status of repairs.
• Completes service tickets according to procedures.
• Monitors truck stock to insure required parts are stocked on vehicle.
• Maintains service vehicle, tools, and uniforms representative of Whaley quality.
• Meets reasonable on-call requirements.

• Must be at least 18 years of age.
• Three (3) years maintenance experience to include repairing commercial cooking or refrigeration equipment. Strong HVAC experience is a plus.
• Valid Driver's license and driving record that aligns with our safety standards.
• Completion of a satisfactory background check and drug screen is required.
• Ability to work independently.
• Dependability.
• Accurately and promptly completes required paperwork.
• Excellent customer service skills.
• Stable work history

• Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance.
• Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.
• Extensive daily travel to work site location.
• Exposure to hot grease from fryers.
• On-call weekend rotation (frequency varies with branch size).
• Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.).

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Whaley Food service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.