Bluestone Lane Café Manager

Café Manager - Bluestone Lane

What Makes a McKibbon/Bluestone Café Manager?

As a key member of the leadership team, the Café Manager is accountable for the Bluestone Lane cafe and assists in banquet operations. The Café Manager is committed to guest satisfaction and providing a great experience for all guests. The Café Manager will ensure that the food and beverage quality meets the Bluestone Lane standards. This is a hands‑on position, and you should be comfortable supporting team members and assisting in all areas of the restaurant.

You will be expected to promote the values and culture of Bluestone Lane that include Key success factors:
Human connection, premium broad product, Spend through service and beautiful spaces.

• Set tone in the cafe by providing an exceptional hospitality experience and leading from the front of the house
• Move throughout the facility and monitor the action of food prep and serving areas to ensure that associates meet food and beverage quality, brand, and service standards.
• Assure that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.
• Adhere to high standards and ensure team members are following Bluestone Lane’s steps of service.
• Inspect to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met.
• Assure that all standard operating procedures for revenue and cost control are in place and consistently utilized.
• Working together with the Restaurant General Manager you will control the elements that determine profit and loss of the Food and Beverage operations.
• Plan and approve staffing, scheduling, and job descriptions to align with operational needs.
• Conduct Staff performance reviews in accordance with Mckibbon Hospitality standards.
• Ensure that all legal requirements are consistently adhered to pertaining to state and/or local laws.
• Work with the Restaurant General Manager on administrative duties, including tracking expenses, maintaining profitability, and invoice input.
• Responsible for maintaining the inventory of the Bluestone Lane.
• Monitor annual budget, revenue goals, business forecast and the expenses for the Bluestone Lane.
• Must be effective in handling problems, including anticipating, preventing, and identifying opportunities and solving them. Respond to guest complaints positive and negative in a timely manner.
• Complete Table touches and ensure the best service for our guests.
• Responsible for cash management of Bluestone Lane – maintaining cash drawers, making change, opening banks, closing out the day.

• 3 years’ experience in a food & beverage management position
• Experience working at a Cafe or full-service restaurant
• Extensive knowledge and experience of the restaurant industry, industry trends, facilities, and equipment.
• Knowledge of Coffee and espresso drinks and equipment.
• Ability to work various shifts based on need and level of business.
• Strong leadership and communication skills.
• Experience working with Point-of-Sale System preferred
• The ability and drive to personify Bluestone culture in every interaction with guests and associates
• The ability to manage, train, and develop 8 plus associates.
• The ability to deliver on the quality of service that guests deserve and expect
• Serv safe Manager and Alcohol certified.
• Ability to work and excel in each position in the cafe.
• The ability to work a varied schedule that includes weekends, holidays, and special events
• Banquet experience in a full-service hotel is a plus plus.

• Must be able to push/pull/lift up to 50lbs.
• Must be able to endure long periods of standing, sitting, and walking.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service orientated manner.
• Detail oriented with outstanding organizational and communication skills, both verbal and written.
• Must be able to multitask and prioritize functions to meet business demands.
• Maintain high standards of personal appearance.
• The ability to execute inventory control and maintain proper inventory.
• Create a fun and supportive…