Fittings & Alterations Program Manager

It’s an opportunity to make an impact. As part of the Hartwood team, you’ll support critical missions, strengthen operations, and help deliver solutions that matter to our clients and communities.

This position is located on-site at Marine Corps Recruit Depot (MCRD) Parris Island, SC, directly supporting Service Contract Act (SCA) staff. The Program Manager (PM) will oversee daily operations of the Uniform Alterations Shop at MCRD Parris Island. This facility supports the timely and precise fitting and alteration of uniforms for Marine Corps personnel, particularly new recruits. The PM is responsible for supervising a workforce of over 30 employees—including tailors, fitters, and seamstresses—while ensuring compliance with contract deliverables, maintaining quality standards, and driving operational efficiency through process improvement and data-driven oversight.

This is a supervisory role that focuses on operations, reporting, inventory coordination, and process execution—not hands‑on tailoring or production work unless required to support production cycles. Preference given to candidates experienced in tailoring, sewing, and machine maintenance and repair.

• Manage a team of 30+ personnel, including scheduling, performance oversight, and coordination of workload to meet production demands.
• Ensure proper onboarding, training, and professional conduct of staff in alignment with company and Marine Corps standards.
• Foster a positive work environment and facilitate conflict resolution and staff development.

• Ensure all alterations are completed accurately, efficiently, and on schedule in support of recruit graduation timelines.
• Develop and enforce standard operating procedures (SOPs) that promote safety, quality, and productivity.
• Oversee inventory control, accountability, and procurement of all shop materials, supplies, and equipment.
• Maintain sewing equipment, order and replace needles, machines, and report malfunctions as needed.

• Create and implement metrics capture procedures to monitor shop performance, including production output, turnaround times, error rates, and resource utilization.
• Identify areas of inefficiency and develop actionable strategies to streamline workflows and reduce rework or delays.
• Lead continuous improvement initiatives through agile project management principles such as Lean or Six Sigma.

• Generate weekly, monthly, and ad‑hoc reports for internal stakeholders and USMC representatives, as required.
• Ensure contract compliance and liaise with government personnel to communicate progress, resolve issues, and ensure alignment with mission requirements.
• Implement and follow all safety protocols, equipment procedures, and Marine Corps uniform regulations.

• Monitor finished product quality to ensure all alterations meet USMC uniform standards.
• Implement corrective actions when deficiencies are identified in workmanship or process adherence. Report equipment issues, operational delays, or material shortages to supervisory staff in a timely manner.

• Bachelor’s degree in Business Administration, Operations Management, or a related field (or equivalent experience).
• Minimum of 5 years of supervisory experience, preferably in a production, garment, or government‑contracted environment.
• Demonstrated experience with inventory and supply chain management.
• Must be experienced in sewing and alterations. Machine maintenance and repair preferable.
• Strong analytical, organizational, and communication skills.
• Proficiency in Microsoft Office Suite and experience with project tracking tools or ERP systems.
• Must be able to meet security requirements, pass a background check and work on a U.S. military installation.

• Indoor workshop environment with industrial sewing equipment.
• Exposure to fabric dust, sewing machine noise, and occasional lifting of garment bundles up to 25 lbs.
• High‑paced work environment with deadlines tied to military schedules and events.
• Structured and regulated setting with strict quality and delivery standards in support of U.S. Marine…