Water Meter Reader - Water Distribution

Responsibilities

• Locate and read residential and commercial water meters; record readings and enter information into a handheld computer.
• Report leaks or malfunctions requiring repairs to meters, meter boxes, and water lines.
• Report unusual circumstances at water meters; enter work codes into a handheld computer.
• Pump water, dig dirt, and remove mud from meter boxes.
• Lift meter boxes and manhole covers when necessary.
• Turn water on and off.
• Write work orders, requests, and daily production reports.
• Use a laptop computer to read automated meters as required.
• Re-check meter readings to ensure accuracy and reliability.
• Operate and maintain an assigned vehicle.
• Perform other related duties as assigned.

High School Diploma or GED equivalent, with less than one year of customer service experience with meter reading preferably in a public works area such as electricity, gas, cable, phone, or water service utility; or any equivalent combination of education, training, and experience.

• Must possess and maintain a valid state driver's license with an acceptable driving history.
• Knowledge of city streets and geography.
• Knowledge of job-related computer software and hardware.
• Knowledge of water meter operation.
• Skill in the operation of job-related vehicles and equipment.
• Skill in public and interpersonal relations.
• Skill in oral and written communication.

SUPERVISORY CONTROLS:
Work is performed under the close supervision of the Water & Sewer Supervisor. The supervisor spot‑checks completed work for compliance with instructions and established procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES:
Guidelines include city rules and regulations, safety guidelines, vehicle operating procedures, and computer operating procedures. These guidelines are generally clear and specific, but may require some interpretation in application.

COMPLEXITY:
The work consists of related meter reading duties. Regular and repetitive tasks, processes, or operations requiring the selection and execution of actions based on defined procedures. Inclement weather conditions and field hazards contribute to the complexity of the position.

SCOPE AND EFFECT:
The purpose of this position is to participate in the reading of water meters. Supportive, informational, recording, or other services to assist others in producing correct and effective results; minor consequences. Success in this position contributes to the accuracy of utility billing.

PERSONAL CONTACTS:
Regular contact within the department, periodic contact with other departments, outside agencies, and the general public. Contacts are typically with co‑workers, customers, and members of the general public.

PURPOSE OF CONTACTS:
Contacts are typically to give or exchange information, provide services, and resolve problems.

PHYSICAL DEMANDS:
The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light and heavy objects, climbs ladders, and uses tools or equipment requiring a high degree of dexterity. This is light work requiring the exertion of up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

WORK ENVIRONMENT:
The work is typically performed in an office and outdoors, where the employee may be exposed to noise, dust, dirt, grease, machinery with moving parts, and occasional cold or inclement weather. Involves regular exposure to one or more disagreeable elements (heat, fumes, cold, vibration, or wetness); frequent exposure to hazards where lost‑time accidents are definitely possible.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY:
None