Accounts Receivable Supervisor

Supervises and coordinates activities of employees engaged in collecting on accounts receivable by performing the following duties personally or through subordinate coordinators. This position is responsible for ensuring that all accounts receivable is resolved. This position is also responsible for ensuring that all claims go out in a timely manner.

Associate's Degree - Preferred

5 Years medical billing experience - Required

1-2 Years supervisory experience - Preferred

None Required

• Ensures that billing is submitted correctly and that appropriate follow-up is performed.
• Assures that denials are corrected and filed.
• Oversees the timely and accurate posting of charges on a daily basis.
• Assures compliance with self-pay and bad debt policies.
• Assists the Billing Manager in establishing and monitoring productivity standards, quality improvement and assurance and directs staff in meeting departmental goals.
• Prepares timely monthly end closing activities.
• Preparation of monthly spreadsheets based on month end data.
• Assists in compiling reports at month end as needed.
• Reports on status and action plans from AR Meeting reports.
• Assists Medical Billing Specialists in establishing and maintaining Urgent Care Billing policies and procedures.
• Regularly reviews AR data and develops strategies to improve revenue.
• Reviews collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
• Ensures that correct coding and compliance guidelines are being adhered to during the collection process. Reports issues to the Billing manager.
• Responsible for research of credit balance accounts and identifies source of over payment.
• Oversees refund request process with Medical Billing Specialists.
• Handles calls forwarded regarding patient inquiries and complaints.

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