Clinical Supervisor

Career Opportunities with Gastroenterology Consultants of Savannah PC

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Reports To:

Practice Manager / Director of Operations

FLSA Status:
Exempt / Non-Exempt (as applicable)

The Clinic Supervisor oversees daily clinical operations, ensuring efficient clinical workflows, high-quality patient care, staff performance, and regulatory compliance. This role focuses on clinical and back-office functions only and does not supervise front desk or registration staff. The position includes oversight of the MIPS (Merit-based Incentive Payment System) program and prior authorization processes for specialty medication prescriptions to support quality outcomes and timely patient access to care.

• Clinical Operations Oversight
• Supervise daily clinical operations to ensure efficient patient flow and provider support
• Coordinate clinical staffing, room utilization, and workflow optimization
• Identify and resolve clinical operational issues in real time
• Ensure adherence to clinical policies, procedures, and standards
• Clinical Staff Supervision
• Supervise clinical staff including Medical Assistants, Nurses, Technicians, and other clinical support roles
• Assist with hiring, onboarding, training, scheduling, and performance management
• Provide coaching, mentoring, and corrective action as needed
• Promote accountability, teamwork, and clinical excellence
• Quality, Safety & Compliance
• Ensure compliance with HIPAA, OSHA, infection control, and regulatory requirements
• Monitor clinical quality metrics and support quality improvement initiatives
• Participate in audits, chart reviews, and incident reporting
• Ensure proper handling and documentation of medications and clinical supplies
• MIPS Program Oversight
• Oversee clinic participation in MIPS and related quality reporting initiatives
• Ensure accurate documentation, data capture, and workflow alignment with MIPS requirements
• Monitor MIPS performance and report progress to leadership
• Support provider and staff education related to quality measures and documentation standards
• Assist with audits, submissions, and compliance activities
• Prior Authorization Oversight – Specialty Medications
• Oversee prior authorization workflows for specialty and high-cost medication prescriptions
• Ensure timely submission, tracking, and follow-up of prior authorization requests
• Collaborate with providers, clinical staff, pharmacies, and payers to resolve authorization issues
• Monitor PA turnaround times and identify barriers to timely medication access
• Ensure documentation meets payer and regulatory requirements
• Support staff training and workflow improvements related to specialty medication PAs
• Patient Care Support
• Support a patient-centered clinical environment and address clinical-related patient concerns
• Ensure timely clinical documentation, follow-up, and care coordination
• Collaborate with providers to improve clinical outcomes and patient experience
• Clinical Administration
• Manage clinical inventory, supplies, and equipment maintenance
• Ensure exam rooms and treatment areas are stocked, compliant, and operational
• Support implementation of new clinical workflows, protocols, and technology
• Participate in clinical leadership meetings and operational planning
• Work closely with providers, Practice Manager, and Operations leadership
• Serve as escalation point for clinical staff operational concerns
• Collaborate with front desk leadership without direct supervisory responsibility

Required

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 3–5 years of experience in a clinical healthcare setting
• Prior supervisory or lead experience in clinical operations
• Knowledge of clinical workflows, quality reporting, and medication authorization processes

Preferred

• Clinical licensure or credential (MA, LPN, RN, or equivalent)
• Experience with MIPS, value-based care programs, or quality reporting
• Experience with specialty medication prior authorizations
• Proficiency with EHR/EMR systems
• Strong clinical leadership and team…