Customer Service Representative

Overview

Position:
Customer Service Representative

Job Type: Remote

Jonesbororealtycompany is a leading real estate company in the Jonesboro, Arkansas area. We specialize in providing top-quality real estate services to our clients, including buying, selling, and property management. Our team is dedicated to providing exceptional customer service and building long-lasting relationships with our clients.

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients and will be responsible for providing excellent customer service and support.

• Answering incoming calls and responding to customer inquiries in a professional and timely manner
• Assisting clients with their real estate needs, including scheduling property showings and providing information on available properties
• Responding to customer emails and online inquiries
• Maintaining accurate and up-to-date client records and information
• Collaborating with other team members to ensure a seamless and positive customer experience
• Handling and resolving customer complaints and issues in a calm and professional manner
• Keeping up-to-date with industry trends and developments to provide accurate and helpful information to clients
• Performing administrative tasks such as data entry, filing, and organizing client information

• High school diploma or equivalent
• Previous customer service experience, preferably in the real estate industry
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution abilities
• Proficient in Microsoft Office and other computer applications
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong attention to detail and organizational skills

• Competitive salary and benefits package
• Opportunities for growth and advancement within the company
• Positive and supportive work environment
• Training and development programs to enhance skills and knowledge
• Paid time off and holidays

If you are passionate about providing exceptional customer service and have a strong interest in the real estate industry, we would love to hear from you. Apply now to join our dynamic and growing team at Jonesbororealtycompany as a Customer Service Representative.