Forwarding Operations Specialist

Forwarding Operations Specialist(Full-time,Exempt)

A leading

Japanese Logistics Companyis seeking a highly motivated and experienced Forwarding Operations Specialist. This position is responsible for both cultivating existing client relationships to drive expanded business and aggressively pursuing new business opportunities. The ideal candidate will possess a deep understanding of international freight forwarding with warehouse practicalities.

Key Responsibilities:

• Account Management & Growth:
  Foster strong, long-term relationships with existing clients, identifying opportunities for upselling and cross-selling additional forwarding and 3PL services to meet their evolving logistics needs.
• Solution Design & Proposal:
  Develop customized logistics solutions encompassing international freight (ocean), customs brokerage, domestic transportation, warehousing, inventory management, and other value-added services. Demonstrated understanding of warehouse operations and practicality is essential.
• New Business Development:
  Proactively identify, prospect, and secure new clients requiring international forwarding and comprehensive 3PL solutions (e.g., warehousing, distribution, value-added services).
• Negotiation & Closing:
  Lead contract negotiations and successfully close deals, ensuring profitability and alignment with company objectives.
• Market Intelligence:
  Stay abreast of industry trends, competitor activities, and changes in international trade regulations and logistics technologies to inform sales strategies and client solutions.
• Internal
  
  Collaboration:
  
  Work closely with operations, customer service, and other internal teams to ensure seamless service delivery and client satisfaction.
• Performance Reporting:
  Track sales activities, pipeline, and results against targets, providing regular reports to management.

Other duties may be assigned as needed.

Qualifications:

• Minimum of 1+ years of sales experience within the freight forwarding or 3PL industry is preferred.
• In-depth knowledge of import and export regulations.
• Practical knowledge of warehouse operations and management.
• Self-motivated and proactive, with a keen attention to detail.
• Excellent communication, presentation, and interpersonal skills.
• Japanese Language Proficiency is a huge plus, but not required.
• Standard working hours: 9:00 AM - 5:00 PM, with a 1-hour lunch break.
• Overtime may be required based on operational needs.
• Occasional business trips within the U.S. may be necessary. Travel expenses will be reimbursed.

Compensation:
Annual salary of $60,000.00, depending on your experience and qualifications. +Benefit package, including health, vision, dental, and 401(k).