Digital Infrastructure Manager

Location: Sault Ste. Marie

Range:

Job Description
Digital Infrastructure Manager

We are ready to take this game to the next level and need someone passionate to oversee the stability, and continuous improvement of digital infrastructure supporting non-production ("lower") environments, such as development, test, and staging, enabling effective system integration, validation, and issue resolution prior to production release. The role ensures that non-production environments are secure, reliable, and closely aligned with production architecture, supporting enterprise digital platforms and integrations.

Working in collaboration with application teams, vendors, and business stakeholders, the Digital Infrastructure Manager focuses on environment management, issue diagnosis, data readiness, and operational support to ensure technology solutions meet business and customer expectations.

Your Role in the Game

Oversee the assessment, design, configuration, and ongoing support of digital infrastructure supporting non-production environments, ensuring alignment with business, security, and operational requirements.

Manage and support cloud-based infrastructure and platforms, with a strong focus on Azure IaaS and PaaS services (e.g., virtual machines, container platforms, application services, networking, and security components).

Provide technical leadership for Adobe Experience Manager (AEM) Cloud Service environments, including environment configuration, CI/CD pipeline integration, and support for cloud service configurations, OSGi, and Sling-based components.

Configure, manage, and optimize Cloudflare services (e.g., DNS, traffic routing, security, and performance services) to support web applications operating in hybrid cloud and on-premises architectures, including integration with Azure and AEM delivery pipelines; oversee TLS certificate lifecycle management across relevant platforms.

Lead and support the diagnosis and resolution of complex infrastructure, platform, and integration issues within non-production environments, collaborating with application teams, vendors, and security partners as required.

Enable and support Dev Ops and Agile delivery practices, including CI/CD pipelines, automated environment provisioning, and deployment processes across development, test, and staging environments.

Oversee and contribute to infrastructure automation and configuration management, leveraging scripting and Infrastructure as Code (IaC) practices to improve consistency, reliability, and operational efficiency.

Support change and release management processes (ITIL), ensuring infrastructure readiness, environment stability, and smooth service transitions for application releases.

Monitor and assess infrastructure performance, availability, and capacity within non-production environments, identifying risks or issues and driving remediation and continuous improvement.

Collaborate closely with peer technology teams, lines of business, and third-party vendors to ensure infrastructure services effectively support integration testing, platform stability, and delivery objectives.

Prepare and maintain appropriate technical documentation to support operational handover, support readiness, and ongoing environment management.

What You Bring to the Game

Education & Experience:

Post secondary degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical discipline, or an equivalent combination of education training or experience.

Considered an Asset:
Microsoft Certified System Engineer (MCSE) certification;
Cisco Certified Network Associate (CCNA);
Microsoft Certified Azure Administrator.

Minimum 3 to 5 years’ progressive experience in medium to large Technology environments including experience in Technology Infrastructure or related function.

Minimum of 3 to 5 years' experience in solution infrastructure design, development and/or delivery.

Relevant

Skills:

Cloud and platform infrastructure with emphasis on Microsoft Azure (IaaS, PaaS, SaaS) Experience supporting enterprise web and digital platforms, such as Adobe Experience Manager (AEM) Cloud Service or comparable cloud-based CMS platforms.

Experience supporting enterprise web and digital platforms, such as Adobe Experience Manager (AEM) Cloud Service or comparable cloud-based CMS platforms.

CDN, edge, and web security services, including Cloudflare.

Infrastructure automation scripting, and CI/CD concepts (IaC, Dev Ops, pipelines) Linux and Windows Operating Systems.

Networking fundamentals, including DNS, traffic management, and network security.

Identity, access management, and information system security principles.

Agile delivery practices and SDLC.

IT service management practices (ITIL), including change and release management.

Containerization technologies (e.g., Docker); familiarity with container orchestration platforms (e.g., Kubernetes) is an asset.

Benefits of Joining the Winning Team

Group Benefits Plan:  Eligible employees and dependents have access to comprehensive,…