Program Case Manager - Saugus, MA
Listed on 2026-01-27
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Healthcare
Community Health, Mental Health
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The Residential RN Case Manager supervises and assists with the coordination of all aspects of health care for the individuals served within our residential homes.
Our day services programs are expanding and we’re looking for a full-time Program Manager to join our team.
Job Title:
Program Case Manager
The Steps to Independence (Saugus location) is a community-focused day program designed to support people in building the necessary work and life skills to become productive members of their local communities. This program is located at the Square One Mall to ensure full community inclusion.
Job Summary: Provides supervision, opportunities, and skill development to persons served by the Northeast Arc in their community-based day and work supports program. Completes daily transportation runs for assigned individuals.
Major Responsibilities:
- Evaluates and determines program participants’ interests develops individual skills.
- Provides oversight to assigned caseload by attending scheduled meetings, maintaining regular and professional contact with the participant’s team, completing all required documentation, and ensuring the participant’s progress in the program as determined by his or her goals.
- Completes all necessary assessments and required paperwork.
- Develops and facilitates meaningful activities for program participants within the program and community.
- Makes sound clinical decisions and appropriate interventions but seeks assistance from a supervisor when necessary.
- Serves as a role model and assists in developing interactive skills.
- Provides transportation for individuals to and from the program as well as for community activities as assigned.
Qualifications:
- Degree in psychology, human services, or related field preferred, but not required
- Prior experience working with individual’s with developmental or intellectual disabilities is preferred, but we’re willing to train someone with the desire to learn!
- Excellent organizational and interpersonal skills. Effective communicator in both person and writing.
- Team player, flexible, and able to adapt to a changing schedule.
- Must have proficient computer skills.
- Valid driver's license and reliable transportation needed.
When you work for Northeast Arc you’re joining a purpose-driven team dedicated to creating inclusive communities for people with disabilities. We’re a diverse workforce united by the common goal of changing lives and discovering abilities for the people we support.
A Job with a PurposeEmployment at Northeast Arc is more than just a job — so much more. We are a mission-driven agency committed to changing lives and discovering abilities. Whether it’s the individuals we serve or our employees who support them, we know that each person has a unique set of skills and contributions to make. We value the individual perspectives, cultures and approaches that our employees bring to make us one of the most innovative organizations in human services.
As one of the largest Arcs in the country, positively impacting…
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