Panel Administrator

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

World panel provides brands and retailers with a unique, 360‑degree understanding of consumer behaviour across the globe. We are shopper‑centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

At World panel by Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behaviour and the influencers that drive it.

Numerator, a data and tech company serving the North American market research space, has combined with World panel, to create a new global consumer data company. This new company forms a powerhouse of technology enabled consumer insights from nearly five billion consumers worldwide, driving innovation and strategic solutions for thousands of customers.

Join us in this groundbreaking venture and be part of a team that shapes the future of market research.

The role of a Panel Management Executive is vital in both recruiting and retaining Panelists for the long term. They are responsible for meeting the target quota set by the Project and Field Manager during the recruitment process. Ensuring the ongoing engagement of Panelists and encouraging regular scanning of their shopping trips are among their primary duties. Additionally, they must be readily available to address any concerns or issues that Panelists may encounter along the way.

World panel by Numerator is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.

• New Recruitments:
  • Sourcing and recruiting potential Panelists based on the specific target criteria.
  • Making field visits to Panelists’ households to onboard and train them.
  • Gathering demographic data as per the provided script and finalizing the recruitment process, including visiting households at convenient times to ensure accurate information.
  • Introducing Panelists to the purpose and significance of their participation to spark interest and willingness to join.
  • Assisting Panelists in troubleshooting by demonstrating the functionalities of the Panel Smart App and directing them to the company website for further information.
  • Providing guidance on how to scan products and effectively share the collected data.
• Panel Engagement
  
  Activities:
  
  
  • They are excellent listeners, engaging regularly with Panelists, showing empathy, and working proactively to resolve issues.
  • They remain calm under pressure, even with frustrated or discouraged Panelists, maintaining a positive attitude.
  • They have a strong understanding of the Panel Smart App (or equivalent tools) and can troubleshoot technical problems efficiently.
  • They handle inbound and outbound calls, providing accurate and helpful responses to all questions or concerns, using de‑escalation skills when needed.
  • They clearly communicate company services, processes, and policies, ensuring Panelists understand the benefits and opportunities.
  • They regularly review Panelist data using GPM (Global Panel Management), provide updates as necessary, and ensure accuracy.
  • They conduct occasional household visits to offer training on new software or platform updates and reinforce the importance of the Panelists’ contribution.
  • They monitor engagement quality, checking receipt submissions and providing feedback to correct scanning mistakes or inconsistencies.
  • They help motivate Panelists to participate consistently in activities such as Panel Smart quizzes, LinkQ studies, and monthly incentive programs.
  • They provide re‑training whenever needed, ensuring…